Division Manager Administrative Services

The Division Manager position reports directly to the Deputy Director, serving in a critical leadership position with broad responsibility to oversee the planning, organization, direction, supervision and coordination of the complex operations of the Division of Administrative Services within the Department. Performance is monitored under the general direction and supervision of the Deputy Director with agency granted for independent sound professional judgment and creative initiative for the benefit of the program and implementation of best/promising practices in service delivery to the department and St. Louis County, MO residents. This position is located in Saint Ann, MO 63074 at 500 Northwest Plaza Drive.

The candidate for this position must demonstrate extensive experience and ability to facilitate solutions under pressure/ambiguity with excellent professional judgement, be exceptionally skilled in project management, and seasoned in strategically planning to ensure high quality services are delivered to the public. This position is charged with oversight of internal service arms for the department such as: public relations, standard operating procedures, performance improvement, fiscal and budget operations, and is responsible for executing strategies for the overall organizational effectiveness of the strategic priorities of the Department.

As an employer, St. Louis County cares about the health and well-being of our employees. In an effort to provide for the best possible work-life balance, the County offers a generous benefit package which includes affordable health insurance, dental and vision coverage, 4 weeks of Paid Time Off the first year, 11 paid holidays, deferred benefit retirement plan, paid life insurance as well as short- and long-term disability. A full listing of benefits is available under the benefit tab at the top of this page.
Ensure coordination, minimize duplication, and maintaining positive rapport and relationships with internal and inter-agency partners to meet organizational effectiveness needs.

Evaluate the work of staff to ensure that programs are of appropriate quality and that resources are utilized effectively; oversee development of annual and multi-year budget plans.

Review and approve expenditures; ensure integrity of purchases and enforcement of fiscal accountability; implement process improvements.

Establish standard operating procedures.

Facilitate orientations/on-boarding and in-service training and materials.

Review key performance data and act to improve outcomes.

Oversee implementation of grant-funded services through financial contracts.

Oversee the successful contract execution and agreement process.

Proxy as project manager/representative for DHS/Deputy Director on assignments/engagements with the upmost professionalism.

Oversee the generation of competitive grant proposals.

Establish and support collaborative engagement among teams across DHS.

Champion goals of improvement and best practice standards of public service and operations; actively lead the accreditation process.

Oversee revenue plans and actively identify and support proposals for new funding resources in support of strategic goals.

Demonstrate knowledge in data analysis, performance measurement/improvement, and process mapping.

Plan and administer budgets for programs, equipment and support services.

Establish and oversee administrative procedures to meet objectives set by the Director’s Office.

Analyze proposed legislation, regulations or rule changes that effect/determine health outcomes and make recommendations to the Director’s Office.

Establish and strengthen inter-agency and external partnerships/collaborations to advance research and analysis of community needs to accomplish program goals and outcomes.

Serve as consultant to internal and external partners/agencies/organizations regarding the interpretation of program-related Federal, State and County regulations and policies.

Recruit, interview, and hire staff.

Other duties as assigned.

Master's degree in business management, social work, public health, behavioral/social sciences or an otherwise related field and five years of relevant experience working within a government agency or non-profit sector. Three years of experience overseeing large complex operations. Three years of related experience in a supervisory role. Two years of experience in public speaking. Two years of experience in performance/quality improvement. Two years of experience in project management.

PREFERRED LEADERSHIP SKILLS AND VALUES:

Demonstrate initiative to obtain/gather information/knowledge independently from subject-matter experts, team members and colleagues to gain situational awareness, facilitate solutions to problems, and deliver timely progress reports to Director’s Office; Demonstrate initiative to resolve or clarify process steps, discrepancies, conflicts; Demonstrate exceptional skill in building rapport with authority figures, influencers, team-members, and colleagues; Demonstrate value for social services and continuous quality improvement

SELECTION AND APPOINTMENT

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A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.

The selection committee will admit to the interview only those persons who possess the most job related qualifications and may establish admittance criteria beyond the minimum qualifications stated above.

The interview will comprise 100% of the applicant's earned grade.

A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment.

After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire.

Candidates have 3 days to complete the required questionnaire.

The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.

All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment.

Screening will be performed by a reputable clinical laboratory.

The cost of screening will be covered by the County.

HOW TO APPLY

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Applicants interested in applying for this position should visit our website at

www.governmentjobs.com/careers/stlouis

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We only accept On-line applications.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

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The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation.

Call the Division of Personnel at (314) 615-5429 for more information on this policy.

St. Louis County

Division of Personnel, 7th Floor
Clayton, MO 63105
(314) 615-5429

Relay MO 711 or 800-735-2966

An Equal Opportunity Employer
Fax:

(314) 615-7703

www.stlouiscountymo.gov
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