Divy's Lead (Full Time)

Position Summary:

The Divy’s Lead will be responsible for supporting the Divy’s Assistant Manager with the day-to-day operations of the department.

Essential Functions/Major Responsibilities:

• Creating a "guest ready" atmosphere at the service counter and throughout the 3rd floor Commons Area.
• Assist in the daily opening and closing tasks – scheduled and as needed.
• Support the needs of guests on the 3rd floor.
• Maintain a clean and safe environment in the Grab and Go, this will include cleaning and maintenance that aligns with Museum and Snohomish County Health Department standards.
• Ensures all food areas are clean and have proper displays and merchandise.
• Executes all security, safety, and sanitation standards.
• Helps holds team accountable to steps of service to deliver great guest service.
• Ensures show quality standards are maintained at all times.
• Responds and assists in any departmental guest service issues.
• Helps achieve daily sales and cost goals.
• Helps achieve budget goals.
• Executes required daily reporting in a timely manner.
• Helps ensure proper cash handling procedures are being performed.
• Ensures assigned areas are fully stocked and are ready for operation.
• Other responsibilities, as needed.

Position Requirements:

• A friendly and outgoing personality that thrives in an active and vibrant work environment.
• Comfortable working with active children and families and redirecting behavior as necessary.
• Attention to detail, particularly regarding health and safety standards and expectations.
• Good communication skills.
• Comfortable using a POS system and basic cash handling.
• Adaptable to multi-tasking between the kitchen, service counter and Commons area.
• Ability to work in a fast-paced environment.
• Ability to direct volunteers when needed.
• Possess initiative and the ability to self-direct, not requiring continuous supervision.
• Ability to adapt to changing conditions and assigned tasks throughout the workday.
• Ability to work on special events after hours.
• Excellent interpersonal and stakeholder management skills.
• Commitment to Imagine Children’s Museum Core Values.

Education and/or Experience:

• Customer service experience desired
• Food service experience preferred.
• Current Washington State Food Handlers Card (Imagine will provide access to state training, if needed)

Supervisory Responsibility:

None

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works in a typical interactive exhibit environment with moderate noise levels.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High level of public contact.
• Regularly required to stand and walk for long periods, climb ladders and stairs.
• Occasionally lift and or move up to 30 pounds.
• Speak and hear sufficiently to communicate clearly in person and in small groups.
• Ability to bend, carry, reach to the side, front and overhead, push, pull, walk, stand, twist and squat, grab, and squeeze are repetitive motions required of the position.
• Regularly exposed to moderate noise in and around the Grab and Go Kitchen and service counter.
• Occasionally exposed to small and/or enclosed spaces.

This is a full-time position, onsite in Everett. The pay is $21.00 an hour. Must be available to work Wednesdays and Sundays.

Benefits: All full-time employees receive accrued sick time, vacation time, anniversary appreciation day, medical/vision/dental insurance, Life AD&D, FSA, IRA, EAP, free museum membership, discounts, and other museum perks!