DME Coordinator/ Bracing Fitter (ATC's, PTA's, OTA's Welcomed!)

Description

Role and Responsibilities:  Responsible for providing durable medical equipment and care to patients as directed by physician clinics in a timely and cost effective manner. 

Essential Job Functions: 

• Provide Durable Medical Equipment to patients as directed by physicians.
• Communicates with Physicians to determine most appropriate device for each unique individual.
• Accurately measure and fit braces and other specified DME devices.
• Responsible for timely and cost effective ordering of braces and essential materials.
• Follow established standards and practices and accurately documenting into electronic medical records.
• Perform daily deliveries to local hospitals per protocol.
• Provide patient education regarding DME devices.
• Interact with insurance personnel, rehabilitation specialists, and professional organizations, as necessary.
• Answer calls and return messages in a timely manner.
• Perform other related duties as assigned, within scope of roles and responsibilities.
• Identifies and responds appropriately to both internal and external customer needs, utilizing available resources. 
• Prioritizes work activities based on clinic demands to complete assignments within designated timeframes with minimal supervision. 
• Salary position with Monday – Thursday hours 7am to 5pm, Friday 7am to noon. No evenings & occasional weekend call.  

Additional Qualifications:

• Background in human anatomy preferred, eg. degree in Exercise Science, ATC, PTA, OTA or Kinesiology.
• Fitting of medical supportive devices for spinal patients with a variety of conditions, as well as comfortable with off the shelf devices, preferred. 
• Results Oriented self-motivator with proven track record of accomplishments.
• Commitment to providing excellent customer service for both patients and clinical team.
• Ability to work as an integral part of professional team.
• Able to communicate on multiple levels with excellent interpersonal skills to accomplish all goals.
• Proficient in Inventory Management Software; EMR Software, preferred.  
• Track volume of successful fittings
• Monitor efficiencies and timeliness of equipment delivery

Requirements

Physical Requirements: 

This role demands regular physical activity, including: 

• Standing and walking for the majority of an eight-hour shift.
• Reaching forward up to 18 inches while holding objects weighing up to 15 pounds.
• Frequent bending, crouching, or stooping (approximately 20 times per hour).
• Regular lifting and moving items, occasionally weighing between 25 and 50 pounds.
• Excellent visual acuity and dexterity for precise fitting and detailed work with devices.
• Strong communication skills to effectively interact with patients, external vendors, providers, and internal departments.