DME Insurance and Authorization Specialist

Facility:

Home Support: 2240 W Sunset St, Springfield, Missouri, United States of America, 65807

Department:

1303 Billing Services DME

Scheduled Weekly Hours:

40

Hours:

8:00 AM - 4:30 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces by Newsweek.
• Recognized as a Greatest Workplace for Women in both 2023 and 2024.
• Listed as one of the Greatest Workplaces for Diversity in 2024.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Ranked among the Best Employers by State for Missouri.​
• Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

• Medical, Vision, Dental, Retirement Plan with employer match, and many more!
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

DME Ins & Auth Specialist is responsible for reviewing documentation and submitting authorization requests to all insurance payers per their guidelines. This includes logging and attaching the authorization to patient accounts accurately. They are responsible for maintaining knowledge and understanding payer guidelines for all lines of service. They work closely with other departments within CoxHealth at Home to ensure we have all the necessary documentation. DME Ins & Auth Specialist will also assist with other departments when needed for insurance and benefit coverage checks. Education:
▪ Required:  High School Diploma or Equivalent 
Experience:
▪ Preferred: 1 year experience in a healthcare or DME setting  
Skills:
▪ Excellent verbal and written communication skills 
▪ Ability to prioritize shifting incoming inquiries containing multiple time-sensitive needs. 
▪ Ability to maintain organization in a changing environment 
▪ Proficient computer skills including knowledge in Microsoft applications, typing, and computerized phone systems. 
▪ Able to work independently and collaboratively in teams 
▪ Ability to multi-task & have high attention to detail 
▪ Excellent customer service and interpersonal skills for internal and external customers 
▪ Ability to make routine decisions in accordance with departmental policies and procedures.  
Licensure/Certification/Registration:
▪ N/A