Dock & Door Service Technician

At Riekes Equipment, we help businesses move and store products more efficiently—whether that’s with forklifts, automation, or warehouse design. For nearly 90 years, we’ve partnered with companies across industries to solve challenges that impact their productivity and profitability. We’re a Midwest-based team that values service, innovation, and strong community roots. 

If you want to make a real impact and grow your career in a hands-on, solutions-driven environment, Riekes is the place.

Dock & Door Service Technician Duties:

• Repair, and maintain a variety of warehouse, industrial and commercial dock equipment including dock levelers, vehicle restraints, dock seals, and shelters.
• Inspect and troubleshoot overhead door systems including sectional doors, rolling steel doors, and high-speed doors.
• Diagnose mechanical, electrical, and hydraulic issues with dock equipment and overhead doors, and perform necessary repairs or replacements.
• Conduct preventive maintenance tasks on industrial dock and door systems to ensure optimal performance and longevity.
• Collaborate with other team members to coordinate installations and repairs, ensuring timely completion of projects.
• Keep accurate records of service calls, maintenance tasks, and inventory of parts and equipment.
• Adhere to safety protocols and regulations while working on industrial sites and operating equipment.
• Provide technical assistance and guidance to customers regarding the operation and maintenance of dock and door systems.
• Stay updated on industry trends, technologies, and best practices related to industrial dock equipment and overhead doors.

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program

Dock & Door Service Technician Requirements:

• 2+ years in the Dock and Door industry
• Capable of prioritizing and performing multiple duties
• Effective written and verbal communication skills
• Pass drug screen and background check and valid driver’s license.
• Proficient with Electrical systems and multimeters
• Detail-oriented and service focused.

A Dock and Door Service Technician’s salary is dependent upon experience, but includes an excellent bonus program along with health, dental, retirement, and paid time off benefits as well as use of a company vehicle, and mobile phone.