Dock Loader

Description

Job Description: Forklift Operator/Dock Staff 

Reports to: Logistics Manager 

Job Summary

• This position requires a motivated individual with forklift experience. This position consists of the loading and unloading of CRI (and outside hauler) trucks into and out of the receiving docks. All trucks must be unloaded and reloaded (if applicable) as quickly and efficiently as possible. The dock staff is expected to keep an ongoing flow of trucks in order to consistently supply the sorting line with material and keep the drivers effectively servicing our customers. In order to maintain precise payment and record keeping, legible and accurate completion of the paperwork is expected. The dock staff is responsible to ensure that all downgrades or load issues are documented via photographs and supplied quickly to customer service. They must load supplies & containers for delivery to the customer as well as the state of the vehicle as it leaves our dock (all trucks should be clean and swept off after unloading and prior to reloading). Forklift operators must also effiecently and safely place and store material in an orderly, organized fashion. 

Duties and Responsibilities

1. Work with fellow employees on dock to ensure good communication, teamwork, and effective work habits.
2. Coordinate with the dock supervisor to determine the most efficient, effective way to schedule unloading and truck preparation for departure.
3. Ensure proper grading as well as the orderly and concise completion of all paper work.
4. Assure that all trailers are swept clean free from debris and correctly setup for delivery to customer’s facility.
5. Work to maintain an orderly and organized work area at all times on dock as well as throughout the facility where material is stored.
6. Assist all drivers indiscriminately with their needs and requests. Confer with the area supervisor if the request seems unusual, unreasonable or is not possible.
7. Take pictures and report to customer service with any problem loads which may come in,so that the customer can be contacted immediately with the problem so that they can be addressed and corrected.
8. Ensure that you are following safety regulations.

Job Impact

• Your job controls the entire flow of material for the sorting lines and the driver’s ability to service our customers. If you do not effectively manage your area; sorting will halt, drivers will be delayed, and customers will be left dissatisfied. Inaccurate completion of the dock ticket or grading could lead to the immediate damage to our relationship with our customers; it is essential for all customers to be compensated correctly for what they have.

Requirements

Job Training, Qualifications and Requirements

• Must be able to work well with fellow employees
• Must be able to take and follow instructions from the dock supervisor or plant manager in order for the most efficient operations.
• Will be required to take and pass a forklift and skid loader training/safety course.
• Must be computer literate.
• Will be required to unload pallets, bales and containers of material from straight trucks and trailers ensuring material is take to the appropriate area(s).
• Ability to correctly grade and organize material.
• Maintain, clean and inspect forklift before each shift and report any issues or concerns.
• Must be able to work in extreme weather conditions.
• Sweep and clean the inside of trailers.
• Ability to move and stack pallets.
• Ability to lift 50lbs not continuously.

General Conduct, Behavior, and Performance

1. Exhibit good attendance habits. Strive to be at work every scheduled work day unless prevented from doing so for viable reasons of health. If a health condition creates an unavoidable absence preventing an employee from coming to work for the day, the employee is required to call in to report the illness and absence, before the start of their shift.
2. Exhibit good work habits; avoid late starts and tardiness. Strive to be at work as scheduled, at the proper work station every. Return from breaks and lunches in a timely manner. In the instance of an unavoidable tardy/late start, the employee is required to either previously obtain permission for the tardy/late start, or call in to report the tardy/late start to the H/R office.
3. Exhibit good work habits; avoid early departures. Strive to be present and productive until the scheduled shift end of each work day. If an early quit is required and unavoidable, the employee is required to notify and obtain permission for that early quit.
4. Exhibit good work habits such as: productivity, efficiency, accuracy, and effectiveness inthe job functions. Strive to work at a reasonable pace, stay busy, remain at the assigned work station and job function, and be useful and productive with paid time. 
5. Exhibit good work habits by being a great team member; work well with co-workers, be considerate of co-workers, avoid arguments and confrontations, avoid non-productive or destructive behavior, work well with your supervisor, and constructively taking instructions and carrying out assignments given by your supervisor or a member of management.
6. Suggest new/alternate methods, ideas, and solutions to contribute to greater efficiency and improved results. You opinion matters!
7. You will be expected to adhere to our company’s values and standards, by always being honest and behaving with integrity.