Salary :
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At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.
This is a full-time position based in our Boston office, which requires you to be on-site five days a week. The role involves using a computer and collaborating within a team. Additionally, you will spend a significant portion of your workday standing or moving physically, which includes tasks such as opening, sorting, and checking in titles and delivering mail pieces.
Please note, this is an ONSITE position based in Boston, MA. Office hours will be Monday-Friday 9:00 am - 6:00 PM EST.
Key Responsibilities:
- Send outgoing packages using FedEx, UPS, and other carriers, and complete the necessary paperwork
- Upload scans of loan servicing related documents into the CRM system (Salesforce) based on defined business rules for various mail pieces
- Investigate loan servicing related mail pieces that do not fall within established business rules, reaching out to the relevant internal stakeholders as required and ensuring time-sensitive mail pieces are prioritized as required
- Checking in vehicle titles and triage next steps as it relates to the documents received (mailing, filing, distributing to the Title Specialists)
- Make informed decisions utilizing tools provided to research needed information
- Support remote team members with in office tasks as needed
- Reconcile current titles in office as needed with reporting provided by leadership
- Perform other mail-related duties as assigned by management
Key Requirements:
- High school graduate or equivalent
- 1+ years of experience in an office administration role or high volume corporate mail distribution department required.
- Must demonstrate independent decision-making abilities
- Must possess strong time management skills
- Must be self-motivated and work well with minimal supervision
- Familiarity with Google Suite
- Familiarity with Salesforce preferred, but not required
- Familiarity with vehicle titles or automotive dealerships preferred, but not required
Why You’ll Love Working Here:
- Modern Office Amenities - Enjoy access to an on-site coffee shop, a fully equipped gym, and a fun game area designed for collaboration and relaxation
- Weekly Team Lunches - Connect with colleagues and enjoy delicious meals every week - on us
- Convenient Location - Our office is ideally located near multiple public transportation options, making your commute easy and efficient
$20 - $21 an hour
We believe:
Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.
Compassion is a strength. We care about our customers and look to build long-term relationships with them.
Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.
Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.
Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.
If you believe these things too then we would love to hear from you!
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