Document Processing Specialist

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Role

We are looking for Document Processing Specialist to innovate and grow with us in our Falls Church, VA office 5 days a week.

Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers WILL NOT be provided for this position.

We are seeking a detail-oriented Document Processing Specialist to join our Business Process Outsourcing Team. You will play a key part in helping clients efficiently index documents into our NexusPayables system. This position is ideal for someone who thrives in a fast-paced, accuracy driven environment and takes pride in producing high quality work.

How you'll contribute:

• Accurately index 900+ incoming documents per day following established procedures.
• Process invoices with 99%+ accuracy, meeting client SLA requirements.
• Review and audit entries to ensure accuracy and compliance with internal and client standards.
• Collaborate with team members to identify and implement process improvements.
• Participate in team meetings, feedback sessions, and continuous improvement initiatives.
• Maintain all process and client documentation.
• Meet or exceed weekly performance metrics for speed, accuracy, and quality.
• Perform other duties as assigned.

If you have the attributes, skills, and experience listed below, we want to hear from you!

• 1+ year of professional experience in a business/office/corporate environment preferred
• Fast accurate alpha-numeric typing skills
• Strong attention to detail
• High volume data entry experience
• Willing to adapt and learn new technologies
• Experience with document imaging software (desired but Not Required)
• Able to meet and/or over exceed in making deadlines
• Minimum high school degree or equivalent, Bachelor's degree preferred (Not Required)

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.