Document Specialist

Description

The Document Specialist is responsible for handling hard copy and digital exhibits and transcripts. This includes tracking, scanning, quality checking, printing, filing, and shipping transcripts and exhibits. They provide general office support with a variety of clerical activities and related tasks and communicate and collaborate with other departments in a professional and informed manner. 

DOCUMENT SPECIALIST ESSENTIAL FUNCTIONS:

• Prioritize, review, and track-in all electronic and hard copy exhibits
• Promptly return scanned original exhibits to clients
• Scan, OCR and quality check hard copy exhibits according to document scanning protocol
• Quality check, OCR and save electronic exhibits
• Properly file and manage all exhibits in digital case folders
• Organize and manage physical document retention 
• Print, bind and ship transcripts as requested 
• Manage bulk hard copy transcript and exhibit orders
• Manage and prioritize exhibit processing and shipping requests according to departmental guidelines 
• Regularly communicate with Transcript Production and Client Services teams regarding the status of exhibits 
• Read and promptly respond to emails in the team inbox
• Document all process steps taken for each exhibit or transcript in company database
• Adhere to all job- or client-specific standing orders 
• Ensure that the office is clean, organized and well-stocked
• Maintain a secure workspace ensuring a clear chain of custody for confidential documents
• Must maintain confidentiality regarding any case and client information
• Manage incoming packages and mail, and distribute to departments as needed
• Other duties as assigned 

DOCUMENT SPECIALIST LOCATION:

Rockville, MD (In Office)

DOCUMENT SPECIALIST SHIFT:

11:00am - 7:00pm EST

DOCUMENT SPECIALIST COMPENSATION:

$20.00 per hour

BENEFITS:

• Medical
• Dental
• Vision
• Voluntary Term Life Insurance
• Voluntary Whole Life Insurance
• Voluntary Long Term Disability
• PTO
• Paid Holidays
• 401(k)
• Employee Assistance Program (EAP)

Requirements

• Strong attention to detail
• Good communication and interpersonal skills
• Flexible and adaptive when it comes to work schedule and tasks
• Ability to take initiative and problem solve
• Must be able to work in a professional and confidential environment
• Must be comfortable with exposure to sensitive subject imagery and content

EOE M/F/D/V