Dog Daycare Front Desk Receptionist ($18$20/hr) The Wags Club Santa Monica / West Los Angeles

Enjoy working with dogs and people in a busy, upbeat environment?

The Wags Club is a well-established cage-free dog daycare and boarding facility serving the Santa Monica and West L.A. community. Our front desk is the hub of daily operations — greeting clients, checking dogs in and out, answering questions, and making sure everything runs smoothly.

This role is ideal for someone who is dependable, organized, and professional, and who can stay calm and focused in a fast-paced environment.

Our front desk gets especially busy during morning and evening check-in times, so the ability to stay organized and keep things moving is important.

Pay

$18–$20 per hour, depending on experience.

Responsibilities

• Greet clients and check dogs in and out accurately
• Answer phones and respond to client questions
• Process payments and maintain an accurate cash drawer
• Explain our daycare, boarding, and grooming services to new clients
• Communicate clearly with staff regarding feeding instructions, medications, and client notes
• Maintain a clean and organized front desk area
• Assist with photo uploads and occasional social media updates

Requirements

• Prior customer service or front desk experience required
• Strong attention to detail and ability to multitask
• Punctual, dependable, and professional
• Clear communication skills
• Comfortable around dogs of all breeds and sizes

Benefits

• Complimentary daycare or boarding for your dog
• Medical, dental, and vision insurance after probation
• Work with a supportive, dog-loving team
• Opportunity to grow within the company

About The Wags Club

The Wags Club is a trusted cage-free dog daycare and boarding facility known for high standards of care and a loyal community of clients who trust us with their pets.

Our front desk team plays a key role in making sure every visit runs smoothly — for both dogs and their humans.

How to Apply

Apply through this listing with your resume.

Qualified applicants will be contacted by phone or text to schedule an interview.