Domestic Violence Women's Shelter Manager - Blanding, Utah

• Location: Blanding, Utah
• Full-time Benefits: PTO leave, Vacation leave, 14 paid Holidays, 100% Medical/prescription insurance ($0 premium, $0 deductible, $0 copays) for employees and dependents, Life insurance, Retirement plan, wellness benefits. Optional coverage for dental, and short/long term disability.

Critical Tasks

1. Ensure the 24/7 hour shelter services and all programs are sufficiently staffed, providing coverage for direct service staff and volunteers in emergency situations and special circumstances.
2. Develop and support professional development opportunities that will help further the knowledge and skills of direct service staff while enhancing programs and services.
3. Provides ongoing staff development and training; schedules staff for required training; conducts regular staff meetings.
4. Responsible for managing the day to day operations and staff of UNHS’ 24/7 emergency shelter, and community based programs.
5. Responsible for developing, implementing and overseeing best practice models for UNHS’ shelter, for managing all aspects of contract compliance; and for overseeing the services provided to the DV Women’s Shelter.
6. Ensure services are delivered to UNHS’ participants in a consistent, participant-centered, trauma-informed, empathetic, and non-judgmental manner.
7. Keep shelter pantry sufficiently stocked with necessary food and material items for infants, children and adults; Prepare quarterly food order from contracted vendors.
8. Remain current on Domestic Violence best practices and the resources available for safe house residents, make sure to keep clients well informed.
9. Provide support and counseling to the clients within our Domestic Violence safe house.
10. Maintain confidentiality of clients and client’s records.
11. Responsible for the recruitment/retention of staff; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with established policies and procedures; conducts performance evaluations and makes salary and hiring/firing recommendations.
12. Build and maintain community relationships on behalf of the site[HCJ1] .
13. Coordinate and attend regular shelter staff meetings and weekly house meetings for shelter residents.
14. Responsible for the maintenance and upkeep of shelter building and grounds. Oversees to the essential internal/external maintenance and security of shelter.
15. Oversee the procurement of office supplies, paper products and materials and any specialty items for that are need for the shelter participants.
16. Perform other duties as assigned.

• Schedule and perform frequent meetings with staff to determine the needs and/or wants of the safe house participants.
• Perform sufficient and adequate feedback to staff and safe house participants. Listen to concerns and work with other UNHS Departments to address concerns.
• Perform annual performance management evaluations for staff. Provide positive feedback and immediately address performance issues.
• Routinely review safety and emergency protocols and policies and effectively communicate to staff and residents of any new policies and procedures.
• Perform review and monitoring of all end of the month reports and statistics as required; prepares statistical and other routine reports on a regular basis; ensures accuracy of the same.
• Plans, prepares for, and coordinates program audits; serves as the contact person for the program during audits, responds to audit questions, and formulates corrective actions necessary in response to audits.
• Provides leadership in the community and conducts speaking engagements to promote and answer questions about the program services; conducts tours of the facility.
• Knowledge of the principles and practices of social service program development and administration.
• Knowledge of the principles and practices of personnel and business management and supervision.
• Ability to motivate, lead, supervise and evaluate subordinate personnel.
• Ability to perform public speaking.
• Ability to remain calm and make sound decisions during a state of crisis.
• Demonstrates compassion in communications, active listening, patience and interpersonal skills
• Demonstrates sensitivity and an appreciation of the culture of the Navajo People and the language of Navajo People.

Metrics:

• Establish a daily, weekly or monthly progress report to the Behavioral Health Director.
• Perform annual performance evaluations for assigned staff; provide regular feedback to their work progress and development.
• Schedule each week a review of data entry by staff ensure timeliness and accuracy.
• Assist with the preparation of grant proposals to acquire funding for the program.
• Attend weekly Dept Leader meetings to stay up to date on changes at UNHS.
• Attend monthly UNHS board meetings to update the board on the progress of the program.
• Attend chapter meetings, community and at large meetings to promote the progress of the women’s shelter.
• Routinely schedule meetings with the Facility Manager to discuss upgrades, replacement of fixtures and equipment, or landscaping issues within or outside of the shelter.

Experience, Training, and Qualifications needed to perform the job:

• Minimum five years direct service experience in crisis program management, domestic violence program, in a social service setting or similar environment;
• Minimum of five years demonstrated success with program management and staff supervision; two of those five years in a 24/7 DV shelter setting.
• Bachelor’s Degree in Social Service Counseling or related field.
• Familiarity with the State of Utah and Navajo Nation Department of Social Services.
• Knowledge of Microsoft, Google and Cap60 software.
• 40 hour Victim Advocate training is mandatory.
• Must complete monthly assigned tasks through the company training program, MedTrainer.

Physical Requirements:

Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue up to 50 lbs. Constant movement and use of limbs; this position requires good manual dexterity, coordination and stamina.

In accordance with Navajo Nation and federal law, UNHS has implemented an Affirmative Actin Plan pursuant to the Navajo Preference in Employment Act. The NPEA has the following preferences: 

1) Enrolled Navajo (must have a CIB). 

2) Applicant married to an enrolled Navajo and who has lived on the NN for more than a year. 

3) Everyone else (all other tribes and non-Indians). 

As a Tribal Organization the Utah Navajo Health System, Inc. (UNHS) treats patients with high risk and underlying chronic medical conditions. Therefore, UNHS requires its employees to show proof of immunization prior to their employment with UNHS or during their employment. Below is a list of immunizations/vaccinations required to be employed or to continue employment with UNHS.

The immunizations/vaccinations include but not limited to following:

• MMR (Measles Rubeola, Mumps, Rubella): Documentation of two MMR vaccines (OR) Documentation of MMR titers.
• Complete Hepatitis B vaccine series (3 doses), documented proof of titers indicating immunity, or a declination that may be signed upon arrival.
• Proof of up-to-date PPD skin testing, if previously negative (OR) Proof of positive PPD skin test with the most recent chest x-ray and treatment history.
• Tetanus, diphtheria, and pertussis (Tdap).
• Varicella titers, history of varicella or varicella immunization series.
• Influenza vaccine for the current year.
• Any other vaccinations as requested.