Donation Attendant

You’ve heard of Goodwill, but did you know we exist to create second chances? Second chances for individuals who face barriers to employment - families living in poverty, single parents, people who were formerly incarcerated. And second chances for clothes, appliances, books, and all those items that need a new home. 

Goodwill San Francisco Bay has a bold mission to address the biggest issues facing people and the planet. Check out our job opportunity and consider joining our team to help create a stronger Bay Area.

The Donation Attendant provides excellent customer service, maintains a clean, safe, and pleasant work environment, and implements the Company’s mission and goals while working in an accurate and efficient manner to reduce waste, improve sales and reduce expenses.

What We Offer:

• $19.18 hourly
• Medical, Dental & Vision Insurance
• Retirement Fund
• Professional Development Training
• Commuter Benefits
• Flexible Healthcare Spending Account
• Mental Health + Wellbeing Employee Assistance Program

What You Will Do:

• Establish partnerships with donors to ensure a continuous flow of goods.
• Proper logging of donor counts daily including proper logging of all e-waste Donations.
• Offer tax receipts to donors and assist in unloading donations.
• Handle goods and equipment properly to avoid damage or breakage.
• Assist drivers in loading / unloading of goods or equipment.
• Communicate needed reports and information in a timely manner.
• Sort and label goods by category and place in proper containers or equipment.
• Separate high-end goods, computer and computer accessory and place in proper equipment.
• Fill out needed production and inventory reports.
• Stack donated goods neatly and safely.
• Perform basic arithmetical calculations including addition, subtraction, division and multiplication.
• Hand out marketing materials to donors.
• Greet donors and provide information about Goodwill’s donation policy, mission and programs.
• Maintain clean housekeeping around donation area (about 50 ft. radius).
• Assist supervisor in providing on the job training to new staff, participants, clients and volunteers.
• Perform other duties as assigned.

What You Bring to The Role:

• Retail and customer service experience preferred.
• Must be able to read and write English proficiently or have enrolled in and are on track to successfully complete an approved ESL program.
• Demonstrate math and or accounting skills.
• Must be familiar or gain familiarity with cashiering system.
• Must be able to stand on hard surfaces for an extended period.
• Ability to work in diverse public.
• Must be able to lift at minimum 35 lbs.
• Must have a flexible schedule including holidays, evenings, and weekends; schedules may change based on business needs. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.