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Donation Express Lead

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Job Description - Donation Express Lead

Job Location

Lifsey-Donations Management

Job Summary:

The Donation Express Lead will provide for the most consistent supervision of the Donations Express Centers. To represent Goodwill by assisting donors in a prompt, friendly manner when unloading their donations and providing receipts. To safeguard donations by sorting and packing them in proper receptacles in the donation center. To maintain a clean, organized area in and around the donation center.

Job Description

Essential Functions

  • Travel to the DEC sites to monitor the performance of the attendants.
  • Ensure that all donation centers are staffed, supplied, organized.
  • Train and re-train attendants at the donation centers by using a consistent training plan in the areas of: organization of donated goods, maintenance and safety of trailers and surrounding areas, customer service, and recycling.
  • Fills in as DEC Attendant to achieve 100% staffing.
  • Document superior and negative observations and communicates this information with the attendants, DEC Supervisor, Administrative Assistant, Donations Coordinator, and/or Store Manager.
  • Transport supplies to the donation centers, as needed.  
  • Assist with the development and maintenance of standards for superior operation of all Attended Donation Centers.
  • Be knowledgeable of and ensure compliance with all company policies and procedures, as well as legal requirements, at all times.
  • Maintain a clean and safe work environment.
  • Regular, reliable attendance, as defined in Goodwill’s attendance policy.

Minimum Qualifications

Required Skills:

Education

  • High school diploma is required.

Experience

  • One (1) year of experience working with and effectively managing people is required.

Knowledge and Skills

  • Self-motivated to work independently toward agreed upon goals and objectives.
  • Self-manage time and prioritize goals.
  • Must be able to carry/lift loads of over 50 pounds frequently.
  • Must be able to push/pull loads of over 50 pounds frequently.
  • Must be able to effectively train attendants to be valuable and productive employees of Goodwill.
  • Must have the ability to communicate goals and agendas with the Donations Manager, Store Manager, and/or Donation Express Supervisor(s) on a daily basis.
  • Must have the ability to effectively problem solve and react to dynamic conditions.
  • Must have own transportation and ability to transport self to all assigned attended donations centers.
  • Excellent interpersonal skills with ability to relate well with broad spectrum of people - clients, and employees.
  • Must be physically able to meet the above physical factors of the job.
  • Must have the ability to provide a consistently mature, neat, clean image for Goodwill Industries.
Original job Donation Express Lead posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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