Donor Engagement Coordinator

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Job Description - Donor Engagement Coordinator

💚 About The WOW Center 


At The WOW Center, we believe that every person deserves the opportunity to grow, connect, and thrive. Our culture is rooted in compassion, inclusion, and genuine joy in what we do. We don’t just teach — we empower adults with developmental disabilities to live more confidently, independently, and meaningfully within their communities



We are guided by our core values of Empathy, Excellence, Passion, Serving, Teamwork, and Continuous Improvement—principles that shape how we support our individuals, collaborate with one another, and grow as an organization every day.



If you’re someone who loves uplifting others, celebrates wins big and small, and thrives in a collaborative environment, you’ll fit right in.



🌟 What We Value



  • A genuine love for helping others

  • Patience, empathy, and a sense of humor

  • Creativity and flexibility

  • Team spirit — we support each other

  • A growth mindset — no two days are the same!



🙌 About the Role


The Donor Engagement Coordinator plays a key role in supporting the Advancement function through accurate donor gift processing, database management, prospect and grant support, reporting, and donor-facing events. This position ensures timely, accurate stewardship of donor information while supporting fundraising operations and engagement strategies across the organization.



📝 Desired Qualifications



  • Some college preferred, minimum of two (2) to four (4) years of nonprofit/healthcare donor database management  



  • Prior high-volume, data entry experience required 



  • Demonstrated proficiency with computer software such as the Microsoft Office Suite and databases such as Raiser’s Edge/NXT, Blackbaud, Bloomerang, Network for Good, or others 



  • Creative thinker and collaborator 



  • Strategic Mindset 



  • Strong preference for experience with gift entry in a higher education or non-profit environment 



  • Ability to promote effective working relationships to accomplish objectives and build team support 





Working Conditions: 



  • Some evening and weekend work may be required for special events 



  • Must be able to lift up to 20 lbs and support event logistics 



🌱 What You'll Do


💰 Donor & Fundraising Support 



  • Support donor stewardship and cultivation efforts by preparing personalized donor acknowledgment letters and coordinating follow‑up communications, including notifications to internal partners as needed. 



  • Process donor gifts, pledges, and commitments, ensuring timely and accurate entry into the Bloomerang donor database.  



  • Research, verify, and post gifts and pledges to the appropriate funds; enter pledge schedules, generate payment reminders, and regularly audit outstanding pledges. 



  • Serve as a point of contact for donors regarding gift questions, including recognition details, fund designation, and payment issues. 



  • Assist in the planning and execution of fundraising initiatives, including annual campaigns, Giving Day activities, and targeted donor appeals. 



  • Maintain accurate and up‑to‑date donor information in the CRM system, ensuring data integrity and generating regular donor, gift, and activity reports for internal stakeholders. 



  • Track donor pipeline activity and sponsorship commitments, helping to monitor progress toward fundraising goals and identifying opportunities for engagement and cultivation. 



  • Assist the Director of Advancement in preparing donor briefings, follow-up tasks, and stewardship actions to ensure consistent engagement and relationship management 



  • Document gift processing, data entry procedures, and related workflows; maintain updated documentation and resources in the Advancement shared drive. 



  • Attend WOW events and serve as an ambassador for our mission when engaging with the public.  



💻 Grant Support:  



  • Maintain accurate and up‑to‑date grant records in Bloomerang, including funder profiles, grant statuses, award details, restrictions, and supporting documentation. 



  • Upload, organize, and manage grant‑related attachments such as proposals, award letters, contracts, and reports to ensure centralized access and version control. 



  • Track grant deadlines, reporting requirements, payment schedules, and renewal timelines, and maintain a grants calendar to support timely compliance. 



  • Generate grant pipeline, status, and summary reports from Bloomerang for Advancement leadership, finance, and internal stakeholders. 



  • Coordinate the collection of internal reporting inputs (program metrics, narratives, financial data) and support the assembly of grant reports for review and submission. 



  • Support grant stewardship and renewal efforts by tracking funder communications, acknowledgments, recognition requirements, and follow‑up activities in the database. 



  • Ensure data accuracy, consistency, and compliance visibility by regularly auditing grant records, deadlines, and documentation in Bloomerang. 



🎉 Special Events:  



  • Support logistics for donor and community engagement events, including donor gatherings, outreach activities, and signature WOW events.  



  • Assist with event operations such as guest lists, invitations, RSVP tracking, on‑site setup, breakdown, and post‑event follow‑up.  



  • Coordinate sponsorship fulfillment, including collection and organization of recognition materials and ensuring sponsors are invoiced and acknowledged in a timely manner.  



  • Support Advancement team preparations for major events, including committee meetings, auction item solicitation, and other event‑related assignments.  



  • Attend and support Advancement events with a focus on sponsor recognition and donor follow‑up strategy. 



  • Assists with any other related duties as necessary to ensure the smooth running and efficiency of the Advancement department. 


 






🤝 Team Culture & Commitment



  • Contribute to a collaborative, solutions-oriented team that values professionalism, problem-solving, and excellence

  • Uphold The WOW Center’s mission, values, and commitment to dignity, respect, and inclusion

  • Support a positive, respectful, and mission-driven workplace environment




đź’ˇWhy Join The WOW Center


At The WOW Center, you’ll be part of a caring, mission-driven team that believes in the dignity, ability, and potential of every person. We offer a supportive and collaborative work environment where your efforts directly impact the lives of others — helping individuals gain skills, confidence, independence, and healthier lifestyles.




✨ Ready to Make a Lasting Impact?✨


Apply today and join us in empowering individuals with developmental disabilities to live, learn, work, and thrive in the community.

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