Donor Relations Coordinator- Hybrid - Positive Work Culture

Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.

To learn more about working at BHCHP, watch our video Please Click Here.

Job Summary:

BHCHP’s development team is seeking a motivated individual to assume a key role in helping to advance BHCHP’s mission. The Donor Relations Coordinator will provide skilled administrative support for the team; process and acknowledge charitable gifts; serve as contact with Finance Department; and field requests for in-kind donations.

Hours: Full Time, Monday-Friday 8:30am-5:00pm; working on-site 5 days a week to start. Upon completion of the training period, the role will be 3 days on-site, and 2 days remote.

Responsibilities:

Gifts Management & Donor Relations:

• Record financial and in-kind donations in the donor database; process all checks, online gifts, wired gifts, and stock gifts for deposit into proper accounts.
• Maintain acknowledgment tracking system to ensure timeliness of acknowledgments; ensure appropriate and timely donor recognition for all gifts and assist in drafting donor acknowledgment letters when necessary.
• Work with the Development Operations Manager and Finance Department on monthly gift reconciliation; maintain records of all gifts for backup.
• Assist the Development Operations Manager with the management of Raiser’s Edge donor database, including maintenance, user accounts, global changes, gift entry, reporting, queries, and data clean-up projects.
• Strengthen BHCHP’s relationship with current and prospective donors through timely acknowledgment of phone and email inquiries.
• Serve as the main contact for Hope and Dignity Society monthly donors.
• Receive in-kind donations from community drives for processing, recording, acknowledging, and storage for teams to access; coordinate all individual and community group in-kind drives, tours, and speaking engagements; field requests from clinical and case management staff for in-kind donations.
• Process and create reports for book sales.

Administrative Duties:

• Support the Development Team as needed, but especially the Chief Development Officer, with scheduling, data entry, documentation, and other administrative duties.
• Monitor BHCHP’s Info box and forward requests to appropriate department.
• Reconcile Development credit card statement with Finance Department each month.
• Assist with special events and mailings.
• Give tours and help with volunteer group activities when necessary; supervise any volunteers and interns who come to work with the team; support and participate in all aspects of development office activities.
• Ensure timely distribution of in-kind donations to BHCHP’s program sites (i.e., socks, clothing, toiletries, etc.)
• Assist in scheduling meetings.
• Monitor the need for office supplies and office inventory, including marketing materials.
• Communicate with staff and donors regarding needs for in-kind donations.

Secondary Duties:

• Duties and responsibilities may be added, deleted, or changed to meet program needs, at the discretion of the Development Operations Manager.

 
Qualifications:

• 5 + years of administrative support and database management experience (preferably Raisers Edge) in a development setting.
• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.

Compensation and Benefits:

• The compensation range is $52,400.00 to $68,120.00 annually.
• BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of seven thousand five hundred added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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