Donor Service Associate

Accountability: Store Manager

Status: Full or Part-Time (up to 28 hours) or Seasonal Variable; Non-Exempt

Purpose: To provide an excellent donor experience for all those coming to drop off donations while sorting donations for shipment to processing. 

Duties:

• Provide an excellent donor experience for all coming to the dock area.
• Process donations according to policy.
• Declining unacceptable donations.
• Assisting customers in loading large purchases
• Assist in other tasks to keep store clean and running smoothly.
• Be part of staff meetings and team building.
• Other duties as assigned.

Jubilee Ministries is a privately funded 501(c)3 non-profit Christian ministry. We exist to serve those affected by incarceration by being ambassadors of life change through the Gospel of Jesus Christ. We consider every position to be essential in the fulfillment of our Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:

• Be able and willing to share the Gospel and participate in the spiritual activities of Jubilee Ministries
• Subscribe to Jubilee Ministries Mission Statement, Core Values, Statement of Faith, Position Statements, and Christian Code of Conduct at hire and continuously while employed.
• Adhere to Jubilee Ministries Employee Handbook.
• Participate in staff devotions including prayer and scripture reading.

Qualifications:

• Relates well with people
• Good organization skills
• Takes initiative without a lot of direction
• Dependable
• Integrity
• Willing to adhere to Jubilee’s Mission Statement, Core Values, Statement of Faith, Position Statements, and Employee Code of Conduct

Working Conditions/Physical Factors: Occasionally= 1-33% Frequently= 34-66% Continuously= 67%-100%

• Lifting (under 25lbs)- Continuously
• Lifting (over 25lbs)- Frequently
• Standing/Walking- Continuously
• Reaching/Grabbing- Continuously
• Bending- Frequently
• Exposure to various weather conditions- Frequently
• Interacting with and Assisting Customers- Continuously