Job Description - Door Attendant

Job Title: Door Attendant
Location: Washington, DC
Employment Type: Part Time
Salary Range: $21.00-$23.00 per hour
Department: Administrative 


About Us:
Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.


Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. We invite you to take your first step toward a rewarding career with us!


Minimum Qualifications



  • High School diploma or equivalent required

  • Experience and passion in working with seniors

  • Ability to maintain positive working relationships with residents, their families, peers and other staff members

  •  Non-CDL Class C driver’s license with clean driving record required


Skills, Knowledge, Abilities & Personal Characteristics



  • Oral and written comprehension and expression - Must be able to convey and understand information and ideas in English

  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

  • Must work well in stressful, high pressure situations

  • Must maintain composure and objectivity under pressure

  • Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular situation

  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by residents and guests

  • Ability to stand for long hours and walk long distances without fatigue

  • Ability to bend, stretch, stoop and reach repeatedly without difficulty

  • Exerting up to 60 pounds of force regularly, and to lift, carry, push, pull, or otherwise move objects

  • Ability to work under variable temperatures and noise levels

  • Be free of communicable diseases.

  • Utilize technology as a means of communication necessary to support resident needs and ensure operational compliance as well as resident safety and security


Typical Work Duties & Functions



  • Provide outstanding customer service to all residents, family members, responsible persons, and visitors of residents in the community

  • Stationed in the lobby area at all times so as to observe the entry of all persons into the building; if leaving the lobby area is necessary, secure coverage from another associate; the lobby shall never be left unattended

  • Ensure that all residents are checked in and out of the building per InspÄ«r policy

  • Assist Concierge in ensuring that all visitors to the community are registered and screened according to InspÄ«r policy

  • Support concierge with accepting and sorting resident mail and packages

  • Direct residents and visitors to their desired location

  • Have a working knowledge of building security system(s) and protocols

  • Be attentive to the safety of residents and report all concerns per InspÄ«r policy

  • Report building problems/emergencies to the Concierge Services Manager

  • Control public gathering at entryways and lobby area

  • Assist residents, their families or visitors, in getting into and out of vehicles

  • Stand, walk, climb, and bend most of the day. Occasionally lift, push, pull, and carry medium to heavy weights

  • Understands the InspÄ«r safety practices and procedures

  • Support the transportation coordinator in securing parking for InspÄ«r vehicles

  • Participate in on-going in service and training requirements

  • Follow emergency procedures

  • Carry out other duties as assigned


Why You'll Love working for Us:
• Competitive wages
• Flexible shifts
• Growth opportunities
• Bonus & incentive programs
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.

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