Drive Thru Attendant

Overview

The Drive-Thru attendant is extremely important in providing a positive drive thru experience for our guests and in enhancing Nicha’s sales. At Nicha’s, the Drive-Thru plays a critical role in our organization. The Drive-Thru attendant is responsible for greeting our customers, taking orders, answering any questions guests may have, and is the primary point of contact for our drive-thru guests. The Drive-Thru attendant is responsible for processing customer payments through the POS system.

Required Training/Education/Experience

High School diploma or equivalent helpful, but not required

Prior Counter-Server/POS experience preferred

Minimum Qualifications

Friendly with a professional appearance

Able to maintain their composure at all times

Must be alert to guest needs

Must have the ability to establish good working relationships with staff

Must be an effective communicator with guests, staff, and management

Must understand and be able to communicate with guests and staff in English

Must be in good physical condition and able to lift 50 pounds

Responsibilities/Duties

• Arrive on time, in uniform, and clock in as scheduled.

• Maintain a clean environment in our drive-thru area.

• Be quick and efficient.

• “Thank and Invite” guess to return.

Supplemental pay

• Tips

Benefits

• Employee discount