Driver

Job Title: Driver

Company Summary

Crystal Clean Auto Detailing, founded in 2006 and based in Grand Rapids, Michigan, is the largest detailing operation of its kind in the Midwest. We serve over 30 dealerships, thousands of retail customers, body shop accounts, and maintain partnerships with Standard Parking Corporation and the Gerald R. Ford International Airport. Our 35,000 sq. ft. facility supports a growing network of operations across the region.

What is the role?

The Driver is responsible for transporting customer and dealership vehicles safely and efficiently between service stages. This role ensures proper vehicle handling, condition documentation, and communication with internal teams while delivering a high standard of professionalism.

What will you be responsible for?

• Picking up and delivering vehicles safely and on time
• Tracking and securing vehicle keys using proper tagging procedures
• Taking vehicle photos (entry and return) in accordance with SOPs
• Inspecting and noting vehicle condition at both pickup and drop-off
• Bagging and safeguarding any customer belongings found in the vehicle
• Following routing instructions and reporting delays proactively
• Representing the company professionally at dealerships and customer locations
• Coordinating with team members to confirm drop-off or staging instructions
• Completing work orders and status updates in the Portal (if assigned)
  

What will you be accountable for?

• Safe and timely vehicle movement across locations and stages
• Accurate vehicle documentation and condition reporting
• Professional conduct and communication with staff and customers
• Key tracking, vehicle photo compliance, and routing accuracy
• Supporting a seamless operational flow between service departments