About Us:
US Drug Test Centers is a nationwide leader in DOT and non-DOT drug and alcohol testing services. We help companies maintain compliance, reduce risk, and promote safety in the workplace. As part of our expanding compliance team, we’re looking for a Driver Qualification Specialist to manage DQ files and support client growth through outreach and relationship-building.
Position Summary:
The Driver Qualification Specialist will be responsible for managing and maintaining accurate, audit-ready Driver Qualification (DQ) files for DOT-regulated clients. In addition to compliance responsibilities, this role includes proactive outreach to businesses in transportation and related industries to educate them on the importance of DQ file management and promote our suite of compliance services.
Key Responsibilities:
- Update and maintain DOT-compliant DQ files for commercial drivers
- Monitor upcoming expiration dates (CDLs, medical cards, MVRs, etc.) and communicate with clients to keep files current
- Perform regular audits of client files to ensure FMCSA and DOT compliance
- Educate clients on federal DQ file regulations and industry best practices
- Proactively contact businesses and owner-operators to promote our DQ file management services
- Assist clients in onboarding, documentation gathering, and understanding compliance requirements
- Collaborate with internal teams (sales, compliance, drug testing coordinators) to ensure excellent client service
- Track and report outreach activity, file status, and conversion metrics
Qualifications:
- 1–3 years of experience in DOT compliance, driver qualification, or related transportation industry role preferred
- Familiarity with FMCSA regulations regarding driver qualification files
- Strong organizational and documentation skills
- Excellent written and verbal communication
- Proficiency in Microsoft Office and CRM tools
- Self-starter with the ability to manage multiple clients and deadlines
- Sales or customer service experience a plus
What We Offer:
- Competitive salary with performance incentives
- Comprehensive training on DOT/DQ file compliance
- Opportunity for career growth within a rapidly expanding company
- Collaborative team environment with a mission to support public safety and client success
How to Apply:
Submit your resume and a brief cover letter outlining your experience and interest in DOT compliance and client outreach. We look forward to hearing how you can help companies stay safe and compliant with US Drug Test Centers!
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
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