Number of Applicants
:000+
Let AI Supercharge Your Job Hunt!
JobCopilot scans 500,000+ company career sites daily to find jobs for you
Driveway.com
Driveway.com is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. The definition of Auto Done Easy! We’re the digital retail arm of Lithia & Driveway (LAD) and we’re on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We’re big on innovation, big on people, and always driving forward. Come ride with us!
Driveway Supervisor - Shop
The Driveway Supervisor, Shop is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience throughout the purchasing process. This position will be responsible for reaching and maintaining sales effectiveness. The Driveway Supervisor, Shop manages the activities of all Driveway Customer Service Agents, Shop and assists in their training, cross-training, and development.
Location: Onsite, Dallas, TX
Pay Range: $50,000-$75,000 plus incentive
Responsibilities
Train and coach team in the areas below:
Customer engagement word tracks
F&I products and presentation
CRM proposal structuring and presentation
Calculating tax and DMV Fees
Monitoring portal for credit applications and soft pulls
Submit customer to lenders through lending portal
Assess trade value, offer, and payoff with the customer
Loading customer and deal structure into the DMS
Print and overnight contracts and DMV paperwork to customer
Sending contracts electronically to the customer when available
Process Management
Work with Sales Manager to execute all required paperwork
Ensure the customer paperwork is uploaded correctly to the Digital Deal Jacket
Work with Logistics Coordinator to set up transport and final delivery of the vehicle to the customer
Monitor CRM leads and Desk Log
Manage daily activity of the Driveway Customer Service Agents, Shop using the daily CRM work plan
Ensure all Driveway customers greeted promptly in a professional friendly manner
Address and resolve customer concerns promptly and professionally
Assist Driveway Customer Service Agents, Shop with customers to ensure the vehicle sale
Skills and Qualifications
Strong attention to detail
Sense of urgency
Excellent written and verbal communication
Competencies
Does the right thing, takes action and adapts to change
Self-motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Auto-Apply to Driveway Shop Supervisor Jobs with your AI JobCopilot
Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.