Drone Operations Engineer (m/f/d)

Company : Energy Robotics

Job Type : Full Time

Remote Or/And Darmstadt

Job Description - Drone Operations Engineer (m/f/d)

You would be joining a growing team of 4 colleagues and over 50 robots that are spread all around the globe.

Working on the frontline with our customers and the product engineering team to ensure the successful (remote) deployment of the robots and our software solution, potentially at the customer's facilities.
Handling issues while following up with product team in a timely manner and actively communicating the status to the customers
Documenting and tracking the incidents to assure high quality standards as well as developing internal and external guidelines and tutorials
Collaborating in cross functional teams for product and process improvements
Working with sales on demos of our solutions at our test site and the customer site
Following up with management and colleagues on identified key issues to continue our success
Provisioning robots for deployment, including preparing and configuring hardware and software to meet customer-specific requirements

Master’s degree in Computer Science, Electrical Engineering, Mechanical Engineering, or related field
At least three years of support experience in the technology industry
Experience with hardware and software development life-cycle
Experience with Linux and its basic tools like Bash, ssh, Network Manager, etc
Experience in the robotic industry
Experience with ROS and Docker
Experience with Python and C++
Experience analyzing Linux Log files (journald, syslog)
Able to work under pressure, as well as in challenging environments, while keeping a positive attitude towards our clients
Able to find creative approaches and fresh perspectives where tasks can be undefined and unstructured
High proficiency in spoken and written English, ability to communicate effectively
Good problem-solving skills

Experience with Arduino and Grafana
Nice to have: Experience working with drones, A2 Pilot License
German language skills, as well as any other language, are an advantage

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Drone Operations Engineer (m/f/d)

Job Description - Drone Operations Engineer (m/f/d)

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