Dry Cleaning and Laundry Customer Service Representative - Champion Cleaners

Full-Time Customer Service Representative - Champion Cleaners

Vestavia Hills, AL

Job duties: Act as customer service representative, who maintains a positive attitude and communicates with the management team. Must have a positive team spirit. Duties include; processing of garments into dry cleaning software system. Must be able to work in an efficient manner to meet high volume and time constraints while maintaining a safe work environment. We have high standards for our employees because we provide the BEST quality in dry cleaning, laundry and customer service in the industry. Be a dynamic part of our team today!

• Talks with customers, primarily face to face.


• Receives incoming orders.


• Complete transaction for outgoing orders


• Records information into the computer for customer service.


• Follows all correct procedures and guidelines.


• Properly inventories and sorts items.


• Immediately inform management of shortages or customer complaints.


• Assumes responsibility for all components of the job from start to finish.


• Responds promptly to customer needs

Qualifications:

• Previous customer service, retail or cashier experience preferred


• Physical demands: Required to stand; walk and frequently lift


• Ability to read and comprehend instructions, short correspondence, and memos.