DSC Manager on Duty/MOD

DUTIES AND RESPONSIBILITIES:

• Monitors employee compliance with regards to gaming regulations; Casino, Tribal, Federal, and State rules, policies and procedures.


• Reports compliance deficiencies to department manager(s).


• Creates and delivers daily shift reports to General Manager, Human Resources and other Associate Managers (MOD’S)


• Responds promptly to guest and/or employee complaints, settling disputes or complaints amicably and diplomatically.


• Protects all assets and Liabilities of the Casino.


• Reports ideas, problems and concerns; recommends changes; and channels complaints to respective department managers.


• Maintains the cognizance of Dakota Sioux Casino & Hotel’s programs and policies.


• Cooperates and coordinates with department manager(s) and supervisor(s) on matters of collective concern.


• Performs necessary procedures and gathers all required paperwork for verification of a Jackpot.


• Other duties and responsibilities as necessary to fulfill the requirements of this position.

EDUCATION:

High school diploma or GED required. Associate’s degree preferred.

MINIMUM QUALIFICATIONS:

Minimum of three years in gaming, preferably supervisory experience. Must have knowledge in the games played at Dakota Sioux Casino & Hotel; such as Black Jack, different Poker Games, and Craps, Slots, and Sports Book betting. Must have thorough knowledge of casino operations, policies, and procedures.

OTHER:

Must obtain a Key Gaming License, Ability to handle diverse situations/or people, Excellent communication skills; both written and verbal.  Must demonstrate excellent attendance practices, and must be able to work 8+ hours if necessary.

PHYSICAL REQUIREMENTS:

Ability to frequently bend, stoop, twist, and reach; Sitting, standing or walking for extended periods of time.