Dual Director of Sales

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Dual Director of Sales develops and implements the total sales and marketing strategy of two or more hotels located in the same market to ensure that joint occupancy, average daily rate and market share goals are achieved.

We are looking for a dual DOS to support our Hilton Garden Inn Ann Arbor & Towneplace Suites Ann Arbor.

Duties & Responsibilities:

• Oversee and manage sales staff and reservations to ensure maximum revenue, promotional coverage, and marketing opportunities are achieved
• Work closely with revenue management and marketing functions to develop strategies to maximize REVPAR and grow market share
• Maintain and promote teamwork with effective and clear communication with coworkers
• Ensure hotel meets or exceeds budgeted goals
• Follow and track company cross-sell procedures
• Creating a focus on attracting new business
• Review and approve any special corporate negotiated rates
• Lead on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives
• Oversee and ensure the updating of rates, promotions on hotel website, OTA's (online travel agents), GDS etc. without any rate parity
• Evaluate and drive the hotel’s participation in the various sales channels, market sales, event booking centers, electronic lead channels, etc.
• Execute and support the operational aspects of business booked such as generating a proposal, writing contracts, and customer correspondence

Qualifications:

• 3+ years of experience in similar role
• Experience in hotel industry required
• Ability to work in a fast-paced environment

Benefits:

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Additional benefits may be available

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. 
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
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Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.