We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. This role covers two properties in the Tampa Bay area: The Epicurean Hotel in Tampa, Florida and The Fenway Hotel in Dunedin, Florida.
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Our culture reflects an entrepreneurial spirit: see the possible in the impossible and take risks without fear of failure. Let’s see if we’re a fit. We hope so.
As an HR Manager you will be responsible for carrying out the daily HR activities including recruitment, total compensation, and training and development, employee relations and more. You will partner with the General Managers of two properties to offer support and guidance to help our associates thrive at work. As a member of the property leadership team, you will help put strategies in place for communication, associate engagement, and overall HR practices with our evolving business needs. You will oversee and guide the development of an HR Coordinator.
The position covers two properties in the Tampa Bay area. At The Epicurean hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredients to our recipe. The Fenway hotel, located in the historic coastal town of Dunedin, merges the charm of its jazz age roots with modern sophistication, creating a rich, culinary-centric atmosphere.
What you will do:
- Manage the staffing process, including recruiting, interviewing, hiring, onboarding, training, hearing and resolving employee grievances, counseling employees and supervisors, conducting exit interviews.
- Ensure associates are cross trained to support successful daily operations.
- Lead and facilitate new hire orientation, to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensure attendance by all new hires and participation of the leadership team.
- Lead and facilitate Service Excellence training for the properties and possibly regional properties.
- Maintain a keen understanding of training trends, developments, and roll out best practices.
- Oversee performance management process to improve individual and ensures team performance is in line with organizational objectives.
- Maintain effective associate communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
- Utilize an “open door” policy to acknowledge employee problems or concerns in a timely manner and ensure associate issues are thoroughly addressed per company guidelines.
- Support management by providing human resources advice.
- Partner with Loss Prevention to conduct employee accident investigations, as necessary.
- Communicate performance expectations in accordance with job descriptions for each position.
- Handle workplace investigations, disciplinary, and termination procedures.
- Ensure compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
- Facilitate reasonable belief and post-accident drug testing process.
- Assist with ensuring all safety and security policies (e.g. property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
- Assist with managing Workers Compensation claims to ensure appropriate employee care and manage costs.
- Other duties as assigned.
What we’re looking for
- Bachelor’s degree in human resources, Business Administration, or related field required.
- 5+ years of human resource management experience with increasing responsibility.
- Hospitality or hotel HR experience strongly preferred
- SHRM-CP or SHRM-SCP highly desired.
- Workday experience a plus
Ability to sit or stand for extended periods of time
Ability to bend
Ability to lift, pull 50 lbs
Ability to communicate clearly
Ability to work long hours as needed
Make sound judgments quickly
Work on multiple tasks, making appropriate progress towards deadlines
Able to work independently, take direction, and provide direction to others
Manage differing personalities within the property, the resort, and the community
Maintain the highest degree of confidentiality
Ability to work effectively in stressful, high pressure situations
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
Mainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Mainsail’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law. Mainsail Lodging & Development maintains a drug-free workplace.
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