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Dutch Speaking Customer Advisor for Smart Home Appliances - Remote In Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Dutch Speaking Customer Advisor for Smart Home Appliances - Remote In Greece

Mercier Consultancy MD is thrilled to offer a remote opportunity for a Dutch Speaking Customer Advisor specializing in Smart Home Appliances, allowing you to work from anywhere in Greece. If you are passionate about cutting-edge technology and enjoy providing exceptional customer service, this role is perfect for you!


Key Responsibilities

  • Provide high-quality customer support to Dutch-speaking clients regarding smart home appliances through various channels including phone, email, and chat.
  • Assist customers with product inquiries, installation guidance, troubleshooting, and service requests.
  • Resolve customer issues and complaints efficiently to ensure satisfaction and retention.
  • Maintain meticulous documentation of customer interactions in our CRM system.
  • Collaborate with product teams to relay customer feedback and contribute to service improvements.
  • Stay updated about the latest smart home technology trends and product offerings to provide informed support.
  • Fluency in Dutch (both written and spoken) is required; proficiency in English is a plus.
  • Prior experience in customer service, especially in the technology or smart home sector, is preferred.
  • Excellent communication skills and a customer-centric approach.
  • Strong problem-solving abilities and the capability to troubleshoot technical issues.
  • Familiarity with CRM systems and customer support practices.
  • Ability to work independently in a remote setting and manage time effectively.
  • A genuine interest in smart home appliances and a passion for delivering exceptional customer service.
  1. Competitive Monthly Salary
  2. Fully Paid Training
  3. Fully Paid Relocation Package
  4. Monthly Performance Bonus
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...
Original job Dutch Speaking Customer Advisor for Smart Home Appliances - Remote In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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