Qualifications:
- Possess excellent time management and problem-solving skills
- Goal-oriented and flexible to meet the needs of operations
- Ownership mindset
- Strong interpersonal and communications skills, including the ability to articulate to our guests, Managers and Team Members
- Proven leadership skills with an understanding of the important of team building and development, while fostering partnerships
- Experience managing in a high-volume, quick service store.
- Knowledge of food safety standards and quality
- Individual who brings excitement and opportunity to engage with the team and guests.
- Demonstrates financial management, analytics
- planning and leadership skills
Responsibilities:
- Develops specific goals and plans to prioritize, organize, and accomplish work
- Drive sales and profit performance by providing support and expertise
- Supports and supervises an effective self-inspection program
- Understands employee positions well enough to perform duties in employees' absence
- Assists Managers with monitoring and maintaining the productivity level of Team Members
- Verifies that all team members/supervisors understand the brand specific philosophy
- Assists Mangers with training and developing team
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service
- Demonstrates knowledge of the brand specific service culture
- Provides Exceptional Customer Service
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- Provides information to Managers by telephone, in written form, e-mail, or in person
- Analyses information and evaluates results to choose the best solution and solve problems
- Extends professionalism and courtesy to team members and guests at all times
- Performs other duties, as assigned, to meet business needs
- Leads local marketing initiatives and the recruitment, development and coaching of store managers.
- Oversee Dubuque and Bettendorf stores.
Skills and Qualifications:
- High School Diploma or GED required
- 2-4 years of store manager experience
- 2-3 years of area manager experience preferred
- Ability to work under pressure
- Leadership, multitasking, organization, mentoring, ability to motivate others
- Serv Safe Certified with 60 days
Compensation:
- Base salary
- Bonus structure
- flexible schedule
- Vacation and sick days
- Health Insurance
- Retirement plan
- Employee discounts
- Paid training
- Additional Ancillary benefits
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- 10 hour shift
- 12 hour shift
Supplemental pay
- Bonus pay
- Commission pay
- Signing bonus
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- 401(k)
- Referral program
- Employee discount
- Paid training
- Other