E-Commerce Account Coordinator

Bingltd is dedicated to enhancing people's lifestyles by relentlessly pursuing excellence and providing the best-in-class products. We believe that a better life is built on the foundation of exceptional quality, innovation, and a commitment to customer satisfaction. With our parent company, Jayakas we are making a global impact to the quality of furniture and furniture making.

We are seeking a talented and motivated E-Commerce Account Coordinator to join our small yet dynamic team in a rapidly growing e-commerce company. As the E-Commerce Account Coordinator you will play a pivotal role in helping to maintain and manage our clientele services and relationships. We pride on going above and beyond for everyone we interact with so the ideal candidate will share the same sentiment. You will also work closely with Senior Leaders, Ops, IT, and HR to ensure smooth workflow.

Core Values of our company:

• Be a Team: Trust, Commitment, Accountability, Diversity, Healthy Conflict


• Be Transparent: People & Processes, Honest & Open, Instant Access to Customers, Fight for the Truth


• Be Service-Minded: Simplicity, Knowledgeable

The E-Commerce Account Coordinator plays a critical role in supporting BingLTD growing e-commerce channel. In this role you will be responsible for e-commerce platform management, digital content and asset management, data analytics and reporting, and supporting customer relationships at the buying office. We are looking for someone who has a strong mix of technical and interpersonal skills, is a team player, a self-starter, and is eager to learn and grow. This position is in High Point, NC.

Key Responsibilities:

1. E-Commerce Platform Management

• Set up new items across e-commerce platforms, ensuring accurate details and representation of the product and brand.

• Maintain existing items with up-to-date content and resolving any issues that may arise.

• Conduct site performance audits to ensure listings are displayed and functioning properly, and in compliance with the account platform requirements.

2. Digital Content and Asset Management

• Work closely with the Digital Marketing team to ensure a consistent and optimal product and brand representation across all e-commerce sites.

• Upload and edit digital content to e-commerce platforms.

• Provide internal feedback and recommendations for content improvements.

3. Data Analysis

• Generate reports and provide analysis across e-commerce sites to improve performance and inform strategic decisions.

4. Customer Relationships

• Coordinate with customer’s digital and buying teams on new item set-up and existing item maintenance.

• Actively participate in customer meetings by providing digital performance insights and recommendations.

Qualifications:

• 1 – 3 years of experience working within e-commerce, preferably with Amazon 1P and other major retailers.

• Experience with Amazon Vendor Central and Walmart Seller Center is a plus.

• Experience with DIY retail e-commerce sites (i.e. Lowe’s, ACE) is a plus.

• Solid understanding and experience using Excel (VLOOK-UPS / PIVOT TABLES) and PowerPoint.

• Demonstrates strong analytical skills.

• Ability to work efficiently and collaboratively with cross-functional teams.

• Critical thinking skills, ability to problem solve and think creatively.

• Excellent verbal, written, and interpersonal communication skills.

• Strong organizational skills and attention to detail.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Dental insurance

• Health insurance reimbursements 

• Paid time off

• Vision insurance

Schedule:

• 8 hour shift

• Monday to Friday

Experience:

• E-commerce: 1 year (Required)

Location:

• High Point, NC (Required)