We are seeking a skilled and experienced E-commerce Accounts Manager to oversee and optimize our online sales channels. The ideal candidate will have a deep understanding of e-commerce platforms, strong analytical skills, and a proven track record of driving sales and revenue growth in an online retail environment.
Responsibilities:
Manage and optimize our presence on various e-commerce platforms, including but not limited to Amazon, eBay, Wayfair, Walmart Marketplace, Etc. Develop and execute strategies to increase sales, improve conversion rates, and enhance the overall customer experience. Monitor and analyze key performance metrics, such as traffic, conversion rates, and average order value, to identify opportunities for improvement. Conduct market research and competitor analysis to stay informed about industry trends and best practices. Collaborate with cross-functional teams, including marketing, product development, and customer service, to ensure alignment and drive business objectives. Create and maintain product listings, ensuring accuracy, relevance, and compliance with platform requirements. Manage inventory levels, pricing, promotions, and advertising campaigns to maximize profitability. Provide regular reporting and insights to stakeholders on e-commerce performance and initiatives.
Qualifications:
Proven experience managing e-commerce accounts and driving sales growth in a fast-paced, consumer-oriented environment. Deep understanding of e-commerce platforms, including their features, algorithms, and best practices. Strong analytical skills, with the ability to interpret data, draw insights, and make data-driven decisions. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. Detail-oriented with a focus on accuracy and quality. Proficiency in Microsoft Excel and other analytics tools.
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