eCommerce Analyst

Requisition Number: 100511 

eCommerce Analyst

Location: This is a hybrid opportunity in our Arizona HQ.

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As an eCommerce Analyst, you will provide professional eCommerce sales support for account executives, clients, management, and vendors. We will count on you to focus on customer-facing ecommerce support, facilitating, and in some cases developing, the customer-specific specific electronic interfaces for Corporate, IPS and Major clients and strategic partners. Along the way, you will get to:

• Meet with internal and external clients and vendors  to gather detailed business requirements
• Translate complex business requirements into functional, actionable projects which are aligned to departmental and corporate strategies.
• Present eCommerce offering to sales community, clients and strategic partners Coordinate with eCommerce development and product marketing teams to ensure accurate implementation of site updates through functional validation.
• Address and resolve the concerns, issues and questions surfaced by internal stakeholders, clients and strategic partners through day to day support channels
• Assist in the prioritization of work within the department through communication with key business stakeholders as well as objective measurement of benefits and costs.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Bachelor's degree from four-year College or university in a business or technical discipline; MBA or MS a strong plus. Two years’ experience working with an ERP system, preferably SAP.   
• Four years in one or multiple functional business area(s), business analysis, requirements definition, project management, problem solving in a distribution/light manufacturing environment, preferably with an electronics reseller.
• Articulate and professional in both oral and written communication, presentation, persuasion and negotiation to achieve desired result
• Expected to understand the technical complexity associated with the applications that make up our various internal and external eCommerce tools

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Remote || Washington (US-WA) || United States (US) || Marketing, Communications || None || US - Spokane, WA ||