Ecommerce Associate

JOB SUMMARY

The Ecommerce Associate is an entry level role that is key to the day-to-day production of Goodwill SF Bay’s e-commerce operations. The primary responsibilities of this role include sorting donated products, material handling and use of warehouse equipment. This role reports to an Ecommerce Supervisor and works under one of the following lines of business: fashion, jewelry, recompute, books & media, fulfillment, collectibles or customer support.  

RESPONSIBILITIES

• Sort and evaluate products for channel priority  
• Uses Quality Control procedures to ensure that every item is received correctly
• Inspect and determine the condition of items based on customer satisfaction guidelines
• Move totes, coops, and/or gaylords for processing and distribution  
• Maintain a clean and organized workstation and ensure it is clear of any product by the end of the day 
• Report any safety hazards and any loss prevention concerns to supervisor
• Prepare outbound shipments to other lines of business
• Participate in all required training activities to acquire skills on the job
• Meet daily production goals
• Attend and participate in daily huddles
• Perform other duties as assigned

QUALIFICATIONS:

• High school diploma or GED or equivalent work experience preferred
• Ability to conduct work on computers 
• Able to work with a sense of urgency while maintaining a positive attitude 
• Work cooperatively with diverse groups of individuals from a variety of educational, social and economic backgrounds 
• Ability to utilize self-learning systems 
• Possess a professional demeanor, poise under pressure with strong attention to detail, and well-developed time management skills 
• Respects and has knowledge of cultures, ethnicity, gender, sexual orientations and age groups other than one’s own, able to work effectively with all 

PHYSICAL REQUIREMENTS:

• Must be able to lift up to 45 lbs unassisted 
• Ability to stand on hard surfaces for an extended period 
• Ability to work weekends, nights and/or holidays 

What We Offer (FT):

• $17.70 Hourly
• Medical, Dental & Vision Insurance
• Retirement Fund
• Professional Development Training
• Commuter Benefits
• Flexible Healthcare Spending Account
• Mental Health + Wellbeing Employee Assistance Program

Job Details:

• Exemption Status: Non-Exempt
• Position Type: Full Time
• Job Shift: Varies
• Primary Work Location: South San Francisco Warehouse

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.