eCommerce Fulfillment Associate

eCommerce Fulfillment Associate

Definition of a Hero in this position

• Core Values Champion: Lives with integrity, driven by service, and focused on people, reflecting the core values of our company; Integrity Centered, Service Driven, People Focused.


• Reliable and Punctual: Always on time and ready to contribute, demonstrating commitment through consistent arrival at work.


• Customer Advocate: Understands that accurate and timely order fulfillment directly impacts customer satisfaction and takes ownership of doing the job right the first time.
  


• Respect and Teamwork: Treats all team members, leaders, and customers with respect, adheres to rules, and promotes collaboration.


• Humility and Positive Communication: Teachable, values others’ ideas, avoids gossip, and always communicates respectfully.


• Professionalism and Skill: Executes duties with competence, focus, and dedication to continuous growth and improvement.


• Organization and Attention to Detail: Maintains an orderly workspace, follows consistent processes, and documents information clearly and thoroughly.


• Productivity and Initiative: Works efficiently, avoids wasting time, proactively seeks additional tasks, addresses issues, and plans for improvement.

Responsibilities

• Order Fulfillment: Receive pick tickets, locate and pull items, and ensure order accuracy. 


• Packing: Select appropriate boxes/materials, wrap fragile items, use fillers such as bubble wrap, packing paper, or peanuts, and seal securely, and weigh packages.


• Labeling: Create and apply correct shipping labels and record tracking information. Experience with carrier software such as Ship Station is a plus.


• Warehouse: Organize outgoing goods, maintain and organize shipping supplies. Assist with inventory receiving, as needed.

Qualifications

• Physical Requirements: Able to lift, carry, push, or pull 50+ pounds and perform tasks like bending, climbing, squatting, and kneeling. Able to stand or walk for long periods.


• Mathematical Skills: Able to perform basic math.


• Computer Skills: Able to process orders using dealer specific software. Proficiency with Microsoft Teams, Outlook, and SkuVault/Linnworks is a plus, training will be provided if needed.


• Tools: Skilled in operating hand tools, pallet jacks. Forklift experience, and certification, is a plus.


• Attention to Detail: Accuracy in gathering information, documenting issues, verifying order details, and following processes consistently.


• Time Management and Efficiency: Capable of managing multiple tasks simultaneously, prioritizing based on urgency, and ensuring timely completion.


• Collaboration and Teamwork: Works effectively with leaders and team members across departments to ensure a seamless and efficient customer service experience.


• Communication Skills: Communicates clearly with colleagues and customers, both in person and over the phone, while adapting style to the situation.

Benefits:

• Eight Paid Holidays per year.


• Paid vacation policy.


• Health, vision, and dental insurance with employee contribution.


• Company contribution toward supplemental insurances


• Retirement Savings Plan - Safe Harbor 401k with company match.


• Paid phone plan.


• Work hours would be Monday through Friday, 30-40 hours per week, no overtime. Part-time work could be a possibility.

Ebling's offers strong wages and full benefits, and we seek to promote a healthy company culture that is cheerful, safe, up-building, and honest. We are looking for applicants that are committed to these same values.