E-Commerce Jewelry Specialist

Are you passionate about jewelry and have a sharp eye for spotting hidden value? Do you understand the difference between gold-filled and gold-plated without breaking a sweat? We’re looking for someone who knows their way around gemstones, understands the nuances of jewelry evaluation, and enjoys the process of bringing unique pieces to a broader online audience.

Benefits:

• Competitive Pay


• Medical Benefits Including Dental and Vision


• 403(b) Retirement Plan


• Competitive Paid Time Off


• Cross-Training and Advancement Opportunities


• Mileage Reimbursement

Job Summary:

Goodwill Industries of Tenneva is hiring an e-Commerce Jewelry Specialist to support our growing online retail operations. This role focuses on sorting, evaluating, testing, and listing jewelry for online resale. The ideal candidate has hands-on experience with fine and costume jewelry, can accurately identify gemstones and metals, and enjoys working in a fast-paced, goal-oriented environment.

Key Responsibilities:

• Sort and evaluate donated jewelry to identify valuable pieces for resale.


• Accurately test and assess items for gemstone content and precious metals.


• Photograph and list jewelry using an iPhone and web-based platforms.


• Create clear, compelling product descriptions and titles to maximize item visibility and sales.


• Track and meet daily/weekly production and listing goals.


• Manage inventory, including organizing, updating, and purging items as needed.


• Use available sales data to make informed listing and pricing decisions.


• Maintain a clean and organized workspace.


• Support other e-commerce tasks as needed (e.g., packing, shipping, listing non-jewelry items).

Required Qualifications:

• Strong knowledge of gemstones, precious metals, and costume jewelry is essential


• Experience using testing tools to evaluate jewelry authenticity


• Basic computer skills and the ability to use an iPhone for photography and app-based listing


• Strong attention to detail, grammar, and item presentation


• Comfort working independently while meeting production goals


• Flexibility to adapt as business needs evolve


• Team-oriented mindset with good communication skills

Preferred Qualifications:

• GIA (Gemological Institute of America) or IGS (International Gem Society). This certification is strongly preferred and will be a significant advantage in this role.


• Experience selling on platforms like eBay, Amazon, or Facebook Marketplace

Physical Requirements:

• Ability to stand for long periods


• Capable of lifting up to 50 pounds


• Fine motor skills for sorting, untangling, and testing small items

Core Skills:

• Attention to detail


• Critical thinking and organization


• Written and verbal communication


• Positive attitude and initiative


• Basic business and sales awareness

Work Environment:

• Enclosed, climate-controlled room within a warehouse environment


• Occasional background noise from equipment or team activity


• Some physical labor may be required (e.g., moving product bins)

If you’re excited about jewelry, e-commerce, and contributing to a mission-driven organization, we’d love to hear from you. This role is a great fit for someone who enjoys combining hands-on work with digital tools — and who thrives in a setting where every day brings something a little different.

Working Conditions:

Climate controlled enclosed room near warehouse; occasional loud noises from pallet jacks, bells, etc. Faint music, conversation, and sometimes complete silence when working. Minor physical labor is required to move product, etc. at times.

Safety Statement:                                          

“No job is so important and no service is so urgent that we cannot take the time to perform our work safely.”

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employees are expected to adhere to Goodwill Industries of Tenneva Area, Inc. “Code of Ethics”. 

Employees must abide by Goodwill Industries of Tenneva Area, Inc. compliance policies.  The purpose of our corporate compliance program is to prevent and detect any criminal, fraudulent, unethical, or improper conduct and take appropriate corrective action. 

Goodwill is an equal-opportunity employer