E-Commerce Platform Manager

Our success is driven not just by our national presence, buying power, regional consolidation, logistics operations, creative expertise, and innovative engineering, but by our people. Guided by our core values of Attitude, Effort, Trust, Innovation, and Family, we bring a positive, can-do mindset rooted in teamwork, accountability, and respect for diverse perspectives. We give our best every day by being responsive, resourceful, and resilient, standing by our word and taking ownership of our work. We embrace continuous improvement, encourage new ideas, and learn from mistakes as we push into new territory.

Job Summary:

Responsible for the maintenance, development, and continuous improvement of the company’s Adobe Commerce (Magneto) e-commerce platform and its integration with enterprise systems. Manages the daily health of the Adobe Commerce ecosystem, including ERP (Enterprise Resource Planning) integration with Infor SyteLine/CSI and third-party services. Leads storefront expansion initiatives by launching new business to business customer portals, implementing Adobe Commerce features, and leveraging tools to ensure the platform scales with the company’s commercial growth.

Essential Duties and Responsibilities

• E-Commerce Platform Maintenance & Development
  
  
  
  • Maintain, develop, and configure the Adobe Commerce (Magento) platform, including custom modules, theme development, and REST/GraphQL API integrations
  
  
  • Troubleshoot platform issues, apply patches, and manage upgrades to ensure stability and security
  
  
  
  


• Storefront Expansion & B2B Configuration
  
  
  
  • Lead the technical setup of new Adobe Commerce storefronts (multi-store configuration), including B2B capabilities such as catalog rules, customer group pricing, shared catalogs, quick-order functionality, and requisition lists
  
  
  • Configure localized settings, category mapping, and brand-aligned designs
  
  
  
  


• ERP & Third-Party Integration
  
  
  
  • Manage and maintain integrations between Adobe Commerce and ERP systems (such as Infor SyteLine/CSI) for real-time order processing, inventory synchronization, and pricing
  
  
  • Support integrations with third-party solutions related to tax, shipping, and authentication (such as Avalara, FedEx/LTL, and PingOne SSO) to ensure a seamless B2B customer experience
  
  
  
  


• Client Onboarding
  
  
  
  • Act as the technical point of contact for onboarding new B2B clients onto the Adobe Commerce portal, ensuring accounts, custom pricing, shared catalogs, shipping rules, and exemption certificates are configured accurately
  
  
  
  


• Catalog & Data Integrity
  
  
  
  • Manage products, attributes, images, and media assets within Adobe Commerce
  
  
  • Ensure accurate and consistent data flow between systems for orders, inventory, pricing, and product information
  
  
  
  


• Analytics, Reporting, & Growth
  
  
  
  • Use analytics and reporting tools (such as GA4 and Adobe Commerce reporting) to track storefront performance and customer onboarding trends
    Provide actionable insights to support business growth decisions
  
  
  
  


• Additional Responsibilities
  
  
  
  • Create documentation and lead training sessions for internal associates on Adobe Commerce admin panel usage
  
  
  • Perform other tasks to support information services and business operations as needed
  
  
  
  

Experience and Education:

• 4 Year / Bachelor’s Degree – In Computer Science, Information Systems,
  Software Engineering, or another technical field


• 1 - 2 years related experience and/or training

Other Skills and Abilities:

• Proficient computer skills; ability to use MS Office Suite, including Outlook, Word, Excel, and PowerPoint


• Prior experience with Adobe Commerce (Magento) development, including custom module development, theme customization, and admin configuration preferred


• Prior experience with Adobe Commerce REST and GraphQL APIs for third-party integrations preferred


• Proficiency in PHP, HTML, CSS, JavaScript, and XML for Adobe Commerce Development


• Knowledge of B2B (Business to Business) Adobe Commerce features, such as shared catalogs, company accounts, requisition lists, and custom pricing


• Familiarity with ERP (Enterprise Resource Planning) integrations for order management, inventory, and pricing synchronization (Infor SyteLine/CSI preferred)


• Understanding of tax and shipping integrations, such as Avalara and FedEx/LTL within Adobe Commerce


• Understanding of SSO (Single Sign-On) authentication, including PingOne or similar identity providers


• Familiarity with GA4 tag implementation, event tracking, and e-commerce reporting


• Basic skills in Adobe Photoshop or Canva for web-ready product imagery


• Advanced communication skills; speaks and writes thoughtfully; demonstrates active listening


• Interpersonal; resolves questions and concerns in a professional manner; maintains confidentiality; able to collaborate effectively with internal teams and external vendors


• Detail oriented; meets quality standards and demonstrates accuracy and thoroughness


• Organized; completes work in a timely manner; able to prioritize and meet deadlines


• Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work


• Capable of working independently and as a member of a team; contributes to building a positive team spirit

Work Environment and Physical Demands:

• Office Environment – quiet noise level but may be moderate at times; work may sometimes take place in non-standard workplaces (i.e., manufacturing environment).


• Manufacturing environment may cause exposure to heat, noise, vibration, odors, or dust.


• Sedentary Work – exerting up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.


• Required to sit, stand, walk, see close and at distance, and talk and hear.