E-Commerce Product Data Manager

Description

Founded in 1872 and based in Wisconsin, Design House® provides a variety of home products to create living spaces you’ll love at prices you’ll appreciate. We offer products for every room at an affordable price, because we believe that upgrading your home shouldn’t break the bank. 

Job Purpose: 

This role owns and manages the process of gathering, checking, completing, formulating, preparing and syndicating our data and content to E-Commerce portals for key customers such as Amazon, Home Depot, Wayfair and Walmart. Success for this role is measured on the efficiency, quality and accuracy of content/data being gathered in Salsify and put on our customers’ sites. 

Essential duties and responsibilities: 

The ideal candidate will drive improvements in our product data and Salsify utilization practices urgently, acting as a key leader within the organization to champion product data and content quality with a customer-first mentality. This person will juggle multiple projects and needs in order to overhaul our Salsify incidence and orchestrate ongoing processes and governance. Accountabilities include: 

• Own overall E-Commerce product data integrity across systems and storage locations 
• Ensure end-to-end Salsify accuracy, completeness, utilization, maintenance and automation 
• Serve as the owner and point person regarding product content/data, workflows and channels in Salsify 
• Manage product data projects across multiple teams and inputs/outputs with persistence and exceptional strategic time management 
• Lead a team of external resources in delivery of content to portals both manually and via direct connect Salsify channels 
• Develop product and category expertise to drive QA measures and continual improvement  
• Understand and act on retailer specific requirements and change requests 
• Conduct content audits and gap analysis, determining ways to improve content quality and efficiency 
• Utilize Salsify reporting and other methods to report on content creation, delivery and performance 
• Manage files, Teams spaces, passwords, vendors, systems, budgets and other internal support 

Requirements

Qualifications: 

• Bachelor’s degree in business, marketing, communications or related field preferred 
• Extensive experience with and knowledge of the Salsify Product Information Management tool (minimum 2 years) 
• Command and presence to lead cross-functional teams 
• Exceptional time management and communication skills, with keen attention to detail 
• Ability to keep multiple projects and deliverables progressing at the same time with focus on delivering the customer-facing elements first 
• Strong knowledge and understanding of E-Commerce sales channels, portals and processes 
• Demonstrated ability to analyze and execute product and channel strategies 
• Familiarity with key performance indicators of content, sales and demand generation success 
• Understanding of how to track, measure and report activity, and turn those measurements into insights that can be used to improve practices 
• Desire to continually learn, as well as create and improve processes and results 
• People management skills and team leadership, with particular emphasis on the development of employees 
• Clear focus on the consumer (end user) experience and satisfaction 

Physical Demands: 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.  The employee may occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 

Work Environment:   

While performing the duties of this job, the employee is exposed to the office and warehouse conditions prevalent at the time in terms of temperature/weather.  The noise level in the work environment is usually minimal.