E-Commerce Product Data Specialist

Tommy’s is looking for a highly motivated E-commerce Product Data Specialist to support the growth and accuracy of the online product catalog by sourcing products from existing vendors, manage product data in the ERP system, and maintain optimized, customer-ready listings across e-commerce platforms. This role collaborates with internal teams to ensure product content, pricing, and categories are accurate, competitive, and up to date.

What can Tommy's offer you?

• Base pay and eligibility for annual profit-sharing bonus


• Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance


• 401k match and complimentary financial planning services


• Paid time off and paid holidays


• Opportunity for continued education and tuition assistance


• Valuable learning and development program


• Significant ability to grow internally for motivated and strong performing team members


• Fun, energetic, family-oriented work culture with an emphasis on team member morale


• Growing nationwide brand / presence

Position Responsibilities:

• Source additional products from existing vendors and suppliers to add to our current webstore offerings


• Analyze price points from other e-commerce sites to ensure competitive pricing for our customers and maximum profitability


• Gather, verify and maintain data from internal and external sources on new and existing products and enter into company ERP system


• Collaborate with Marketing and other internal departments to develop and update customer-facing product images and content


• Maintain, update, and oversee online product listings to ensure content remains current, accurate, and effective.


• Optimize and maintain product categories for best user experience and effectiveness


• Write clear, accurate, and detailed product descriptions that align with brand and customer needs


• Work with vendors and conduct online research to obtain additional product content and data as needed


• Ensure accurate data entry in NetSuite to maintain consistent and accurate product information across the website and e-commerce platforms


• Other duties as assigned; duties and responsibilities may change at any time with or without notice. 

Position Qualifications & Candidate Attributes:

• High school diploma or GED


• Previous experience with NetSuite or similar ERP systems a plus


• Working knowledge of Photoshop or other photo editing programs preferred


• Technical savvy and proficient in Microsoft Office; experience within database systems a plus


• Excellent written and oral communication skills


• Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments


• Strong organizational and time management skills; ability to multitask and prioritize workload 


• Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions


• High level of integrity and dependability with a strong sense of urgency, attention to detail, and results-orientation


• Views customer care as high priority; exhibits a positive can-do attitude


• Displays a strong initiative and drive to identify gaps and fill them

Work Environment and Physical Demands

This job operates in a professional office environment. Office hours are Monday through Friday from 8:00am - 5:00pm. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors with limited to no travel expectation.

To successfully perform the essential functions of this job, team member must be able to:

• Work and commute in all weather conditions


• Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information


• Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers


• Work in a fast-paced environment where they will often be multitasking


• Move about inside the office to access standard office equipment


• Constantly operate a computer and other office productivity machinery such as keyboard, copy machine and printer


• Remain in a stationary position 50%+ of the time, alternating between sitting and standing


• Ability to move and lift up to 50 pounds


• Drive between company locations and/or vendors or suppliers as needed while on job


• Stand and move about inside fast-paced warehouse environment

Overview of Tommy’s Family of Companies:

Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.

Tommy’s Express Operations consists of a number of corporately owned Tommy’s Express car wash locations across the country.  This is a quickly growing operation with intentions to open or acquire 3-5 new locations per year.

Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy’s Express and Tommy Car Wash Systems make up the Tommy’s Corporate brand, headquartered in Holland, MI.