eCommerce Sales Assistant / Merchandising Coordinator

eCommerce Sales Assistant / Merchandising Coordinator
Location: New York, NY (Midtown / Manhattan) 
Salary: $25 - $31.25 / hour ($52,000 - $65,000 / year) + Benefits
Benefits: Medical Insurance, 401k w/ 2% company match, Pre-Tax transit benefit, PTO, Holidays
Job Type: Full-Time | On-site
Start Date: ASAP
Typical Hours: Monday – Friday, 9:00am – 5:00pm ET; Flexible
Sponsorship is not available

eCommerce Sales Assistant / Merchandising Coordinator Description

Our client in the jewelry wholesale industry is looking for an eCommerce Sales Assistant / Merchandising Coordinator to add to their team in New York, NY. In this role, you will be responsible for supporting the eCommerce Manager with proposals, product listings and descriptions, order tracking, and reporting, while ensuring exceptional customer service for all B2B and D2C accounts. You will develop your eCommerce sales skills in a supportive and collaborative environment where employees enjoy coming to work each day. This is an excellent opportunity for someone who is eager to learn and grow in a fast-paced, entrepreneurial environment.

eCommerce Sales Assistant / Merchandising Coordinator Responsibilities

•    Assist with product proposals for accounts
•    Complete spec sheets for approved products from vendor proposals
•    Enter new product and order information into the database
•    Ensure product data is up to date across all accounts
•    Monitor account performance and strive to meet or exceed expectations
•    Reconcile any data or product level issues 
•    Verify all open orders have been shipped and closed on customers' portals
•    Address customer concerns and general product inquiries
•    Deliver excellent customer service via phone, email, chat, and marketplace portals 

eCommerce Sales Assistant / Merchandising Coordinator Qualifications

•    1+ years of eCommerce sales support experience required
•    Experience with merchandising, inventory or order fulfillment required
•    Proficiency with Microsoft Office, specifically Excel, required