E-Commerce Specialist - Onsite Online Lister

Description

Goodwill is seeking a motivated and detail-oriented Ecommerce Specialist to join our team and help drive online sales growth while ensuring a seamless digital shopping experience for our customers. In this role, you will play a key part in managing product listings, optimizing online product presentation, and supporting the overall success of our ecommerce operations. The ideal candidate is data-driven, highly organized, and passionate about ecommerce trends and technology. This role is essential to helping Goodwill achieve its ecommerce revenue goals in alignment with our mission and values.

Principal Duties & Responsibilities:

•  Manage and maintain product listings, including product descriptions, images, and pricing across ecommerce platforms. Assists in problem solving, continuous improvement and developing strategies to achieve the goals for revenue, sell-through percentage and average sale amount targets.   
• Photographs merchandise to capture necessary details of each item, with an average of 5 quality photographs per item. 
• Research relevant data on the internet. Incorporates appropriate information into product item descriptions. 
• Composes accurate listings with precise item titles, measurements, sizes, pictures and descriptions for all merchandise. Includes any defects, relevant details or additional expenses customers will incur to avoid returns or customer dissatisfaction.   
• Completes accurate inventory tickets and attaches to posted items. Promptly transfers items to appropriate area to ensure items are in safekeeping until sold.   
•  Identify opportunities for process improvements to increase efficiency and sales. 

Requirements

Knowledge, Skills & Abilities Required:

• Excellent written communication skills. 
• Ability to process images on mobile devices, and familiarity with graphics editing software. 
• Proficient in Microsoft Office software.    
• Ability to work independently as needed and thrive in a fast-paced environment. 

Required education and/or work experience:

• High school diploma or equivalent. 
• Two years’ experience selling online personally, or for a commercial enterprise is preferred.   

 Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Ability to stand and walk for extended periods, using a full range of motion to lift push or pull up to 40 lbs.   
• Must be able to clearly communicate, identify, analyze and assess details.  
• Ability to maintain a stationary position to be able to operate a computer. 

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

For a complete position description or questions, please contact Human Resources Supervisor, TuVayra Terwilliger, at [email protected] or (608) 852-8421