Ecommerce Technology and EDI Lead

Description

 SUMMARY

The E-commerce Technology & EDI Lead serves as the primary technical owner of electronic data interchange systems and e-commerce platform integrations, ensuring seamless operations across digital marketplaces. This role bridges technical operations with business objectives to ensure seamless transactions between internal systems, e-commerce platforms, and external partners. The position requires expert knowledge of EDI systems, marketplace requirements, and retail technology infrastructure to drive efficiency and growth in our digital channels. This role is critical to expanding our digital presence and maintaining competitive advantage in e-commerce operations.

PRIMARY DUTIES AND RESPONSIBILITIES

· Manage end-to-end EDI processes including connection setup, integration and maintenance with retail partners and marketplaces.

· Lead implementation and maintenance of e-commerce system integrations with major platforms such as Walmart, Amazon, and Target.

· Serve as subject matter expert for digital marketplace requirements, providing technical guidance across departments.

· Troubleshoot and resolve platform integration issues to maintain uninterrupted business operations.

· Process EDI transaction (850,856s,810s) in internal ERP and 3rd party systems to ensure accurate data flow.

· Coordinate with multiple internal departments to ensure timely execution of e-commerce initiatives and marketplace compliance.

· Create and maintain comprehensive documentation of platform requirements, technical specifications, and integration processes.

· Monitor and report on system performance, partner compliance metrics, and integration efficiency.

· Implement process improvements to increase operational efficiency and reduce errors in e-commerce operations.

· Follows company policies and practices as outlined in the Employee Handbook and/or applicable employment agreement.

· Follows safety guidelines and procedures in accordance with the job.

· Performs additional duties as assigned.

Requirements

· Education: Bachelor’s Degree in Information Technology, Computer Science, Business or equivalent experience

· Minimum of 3 years experience in managing EDI systems and/ or, Marketplace integration.

· Experience with apparel or consumer goods industry.

· Proficiency with integrating e-commerce platforms with ERP systems, particularly Microsoft Dynamics.

PREFERRED QUALIFICATIONS: 

· Experience with Walmart, Amazon, Target or similar platforms.

· Knowledge of web technologies (HTML, CSS, JavaScript).

· Professional Certifications in EDI platforms or e-commerce solutions preferred.

· Familiarity with cybersecurity best practices in digital commerce environments.