Education Coordinator

Position Responsibilities: 

Summary: The Education Coordinator will work in tandem with the Client Care Coordinator in the supervision, monitoring and evaluation of the educational activities of SABD; provide direction and leadership for specific projects under the direction of the Program Director and serve as the representative of SABD within the community. The Education Coordinator will focus on preparing class curriculums, conduct on-line and in-person classes, oversee client visits as needed, and provide administrative office duties as needed. Additionally, the Education Coordinator will focus on training and supporting contracted educators and guest speakers. The Education Coordinator is responsible for ensuring classroom spaces and instructional materials are well-maintained and kept in optimal condition. 

Position Responsibilities: 

? *Maintaining a physical inventory of client education material and incentives and ordering necessary materials to include handouts, food, and other materials needed for classes and classroom areas

? *Execute scheduling all classes in addition to keeping the office calendar and client class platform up to date with accurate information within 2 weeks of scheduled class

? *Teach, moderate, and audit classes during regular and non-traditional working hours

? *Follow-up with class attendees regarding quality of class information and instruction through a survey within 2 business days from the class

? *To complete a formal review of every class outline/curriculum annually and verify that each class curriculum is up to date with the most current information and submitted for approval to the funding source

? Follow-up with class only participants via phone call every 30 days with proper documentation to maintain program compliance 

? Assist with daily operations (restock boutique, intakes, scheduling, etc.)

? Complete annual training to become a certified counselor in using online billing system and adhere to guiding principles

? Assist with administrative duties as needed, such as adding class attendance into Charity Tracker and providing monthly numbers of number of classes and attendees per month

? Assist other staff members with the ongoing training, recruitment, or updates of agency policies to all program staff, volunteers, interns, and contractors.

? Assist the Program Director and Mission Advancement with special events

? Assist in annual training for contracted educators and guest speakers in program procedures to include billing invoicing for their services to clients

? Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.

? Adherence to the Code of Conduct and the Faith and Moral is mandatory.

? Must be sensitive to the service population’s cultural and socioeconomic characteristics.

? Other duties as assigned by Development Coordinator and Program Director to fulfill the goals and mission of San Antonio Birth Doulas and the needs of Catholic Charities. 

Competency

Adaptability

Communication

Customer Service

Technology

Minimum Qualifications: 

Applicants must be at least 21 years of age. 

? Education

o Bachelor’s Degree preferred or 2 to 4 years related work experience. 

? Experience

o Minimum of 2 years’ experience in general office duties with at least one year experience in best practices to client identifying information as required by HIPAA and Texas Medical Records Act, with prior supervisory experience preferred; and 

o Familiarity with concepts and philosophies such as informed consent, reproductive justice, evidence-based practice, and trauma-informed practice

? License and Credentials

o Reliable transportation

o Valid driver license and clean driving record

o Valid registration

o Valid vehicle insurance

o Certified Childbirth Educator preferred

o Doula Training preferred or will be trained as a doula within 6 months of hire

Minimum Knowledge and Skills: 

? Minimum of 2 years’ experience in social work, education, or related field

? Extensive working knowledge of childbirth, parenting, and child development

? Have excellent oral and written communication skills

? Extensive working knowledge of Microsoft Office 2010 or more recent productivity suite, including MS Word, MS Excel, and MS Outlook, to include touch screen and “smart” devices

? A solid grasp of organizational skills and the ability to multitask

? Must be detail oriented, organized, self-motivated, work well independently and on a team;

? Must have good written and verbal skills;

? Must have good critical thinking and problem solving skills.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.ccaosa.org. You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.