Education Coordinator (Hybrid)

Bellami is seeking a highly organized and detail-oriented Education Coordinator with exceptional communication skills and a passion for education. This role serves as the backbone of education initiatives—maintaining organization, ensuring smooth communication, and creating an exceptional experience for both educators and class participants. The ideal candidate thrives in a collaborative, fast-paced environment and demonstrates strong problem-solving skills.

Salary Base: $55,000-$58,000

Hybrid Position: Must be onsite three days per week, with Tuesday, Wednesday as core days and the third day of your choice at our Los Angeles office. Note, we are moving offices and looking at space in the Culver City area.

Key Responsibilities

• Serve as a liaison between brand educators, class participants and internal stakeholders, addressing inquiries and support requests
• Facilitate communication and education-related coordination for education department
• Manage educator availability for classes and facilitate class requests between brands, sales representatives, and distributors
• Work closely and provide customer service to educators and class participants and certified stylists to ensure a seamless learning experience and provide necessary support during classes and after class through surveys and emails.
• Coordinate class logistics between educators, and the internal logistics team
• Track and report monthly education data for brand
• Manage class registrations and website listings as needed
• Support an average of 80 classes per month, ensuring smooth coordination and execution.
• Serve as a point of contact for education inquiries regarding curriculum, scheduling, and educational resources at the brand level
• Oversee the ordering, creation, and distribution of branded promotional items (swag) student certificates and Lunches for education events and class programs.
• Work with venues to secure locations for education events, ensuring alignment with budget constraints and logistical needs
• Problem-solve issues related to venue availability, scheduling conflicts, and budget limitations to ensure seamless execution of events
• Act as a point of contact when classes are in session for additional support
• Assist in the booking and scheduling of educator travel including flights, hotels and ride shares

• 1-3 years of event planning experience, preferably within the beauty industry
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously
• Excellent communication and interpersonal skills, with the ability to effectively engage and collaborate with colleagues.
• Commitment to ongoing professional development and staying informed about industry trends and best practices.
• Experience in customer service and conflict resolution.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Experience with Salesforce, Shopify, and Monday.com is beneficial but not required.

Benefits and Perks

• 401(k) with company match - $ for $ up to 4% - immediately vested
• Vacation/Holiday Leave
• Great Medical/Dental/Vision Insurance
• Life and AD&D Insurance
• Opportunities for growth and advancement
• And so much more!

A Part of the BIG Picture

BELLAMI is a proud brand of Beauty Industry Group, a beauty company that owns a portfolio of beauty brands based in North America, Australia, and parts of Europe and Latin America.

Beauty Industry Group is a leading consumer beauty products company with an exciting and growing portfolio of beauty brands. The BIG portfolio consists of several recognized, highly reputable hair extension brands that span a variety of distribution channels. Across its brands, BIG is the largest hair extension business in the U.S. and one of the largest globally, with a focus on the professional extensions segment. With more than 500 team members, BIG is a unique, empowering place to work for motivated professionals who hunger to see the impact their work is making. The management team is young and entrepreneurial and has fostered a powerful culture that celebrates excellence, transparency, diversity, and integrity.

BIG's company headquarters are located in Salt Lake City, Utah, with additional offices in California, New Jersey, Arizona, Australia, Germany, Canada, and the UK.