Education Coordinator- San Antonio Birth Doulas

Summary: 

The Education Coordinator will work under the supervision of the Client Care Coordinator in the coordinating, monitoring, and evaluation of the educational activities of SABD. The Education Coordinator will focus on facilitating family centered, inclusive child birth education that represents the community. Additionally, the Education Coordinator is responsible for ensuring classroom spaces and instructional materials are well-maintained and kept in optimal conditions. 

Position Responsibilities: 

• *Teach, moderate, and audit classes during regular and non-traditional working hours
• *Execute scheduling all classes in addition to keeping the office calendar and client class platform up to date with accurate information within 2 weeks of scheduled class
• *Follow-up with class attendees regarding quality of class information and instruction through a survey within 2 business days from the class
• *Maintaining a physical inventory of client education material and incentives and ordering necessary materials to include handouts, food, and other materials needed for classes and classroom areas
• *To complete a formal review of every class outline/curriculum quarterly and verify that each class curriculum is up to date with the most current information and submitted for approval to the funding source
• Prepare and review material to be audited for annual monitoring from our funding source 
• Assist with daily operations (restock boutique, intakes, scheduling, etc.)
• Complete annual training to become a certified counselor in using online billing system and adhere to guiding principles
• Add class attendance into Charity Tracker and verify session stamps in Briteworks
• Assist with planning and/or identify new education opportunities for clients
• Participate in regularly scheduled staff meetings at program, department and agency level, as needed
• Must complete all required professional development assigned in a timely manner
• Adhering to safety training and protocols on a daily basis and taking precautionary measures to ensure the safety and well-being of self, and others. 
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
• Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory.
• Must be sensitive to the service population’s cultural and socioeconomic characteristics
• Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
• Other duties as assigned by the Client Care Coordinator and SABD leadership to fulfill the goals and mission of San Antonio Birth Doulas and the needs of Catholic Charities.  

Competencies:

Adaptability 

Communication

Interpersonal Awareness

Teamwork

Technology

Minimum Qualifications: 

Applicants must be at least 21 years of age. 

• Education

      *Bachelor’s Degree preferred or 2 to 4 years related work experience 

• Experience

      *Minimum of 2 years’ experience in general office duties with at least one-year experience in best practices to client identifying information as required by HIPAA and Texas Medical Records Act, with prior supervisory experience preferred; and 

      *Familiarity with concepts and philosophies such as informed consent, reproductive justice, evidence-based practice, and trauma-informed practice

• License and Credentials

    *Reliable transportation

    *Valid driver license and clean driving record

    *Valid registration

    *Valid vehicle insurance

    *Certified Childbirth Educator preferred

    *Doula Training preferred or will be trained as a doula within 6 months of hire 

Minimum Knowledge and Skills: 

• Minimum of 2 years’ experience in social work, education, or related field
• Extensive working knowledge of childbirth, parenting, and child development
• Have excellent oral and written communication skills
• Extensive working knowledge of Microsoft Office 2010 or more recent productivity suite, including MS Word, MS Excel, and MS Outlook, to include touch screen and “smart” devices
• A solid grasp of organizational skills and the ability to multitask
• Must be detail oriented, organized, self-motivated, work well independently and on a team;
• Must have good written and verbal skills;
• Must have good critical thinking and problem-solving skills.

Travel Requirements:

Travel requirements for the position include 95% local and 5% overnight.