Education Manager (Zach Theater)

Description

*This position was posted as the Education Manager (Zach Theater) to best reach qualified candidates. However, the position will be referred to as the Zach North Education Manager from this point forward. 

At Zach, we believe in the power of light—to illuminate new ideas, spark imagination, and bring people together. As Austin’s leading professional producing theater, we create vibrant, intimate theater experiences that engage, inspire, and connect our community. The Zach North Education Manager oversees our Performing Arts School and Advanced Training program for students ages 3.5 - 18, oversees our teaching artists and interns, manages the campus camps and classes, and provides efficient and friendly service to guests of Zach Theatre. The Zach North Education Manager serves as the lead of the high school Acting Conservatory program, collaborating with the Director of Youth Programming as needed. In addition, the Zach North Education Manager assists in department administrative tasks, daily operations, and strategic planning of the Education Department.

Requirements

ESSENTIAL FUNCTIONS:

• Oversee the registration process, including database management, registration delegation and support, and program revenue tracking
• Collaborate with Education Department team members to recruit, select, supervise, and evaluate teaching staff of classes and Acting Conservatory 
• Help build an evening adult acting program, including hiring qualified instructors and shaping class offerings
• Collaborate with the Director of Youth Programming on annual budgets and continual progress tracking towards revenue and expense goals
• Adherence to financial policies to submit timely and accurate expense tracking
• Manage contracting, invoicing, and payment coordination with the finance department for teaching artists, program interns and substitutes
• Coordinate substitution needs to ensure seamless instruction or support class cancellations, makeups, and alternate arrangements when necessary
• Provide stellar sales and customer service to effectively communicate with families, students, and teachers to foster a supportive Zach North Community
• Create PTO newsletters, attend town halls, or info sessions as necessary
• Assist parents with FAQs and troubleshooting when necessary
• Teach classes and camps as needed
• Support our intern program, mentoring growth with team members
• Support College Auditioning Seniors in Advanced Training Programs
• Manage and coordinate with Zach’s Rentals department to coordinate schedules and use of education spaces. Support the Rentals team's needs for Zach North facility rentals to ensure facilities are prepared, tech set up requests are fulfilled, and all needs are met 
• Attend department, organization, and other team meetings as needed including regular cross-departmental calendar meetings
• Manage, maintain, and oversee Zach North facility in all aspects— collaborating with landlords, facility teams, and other departments as necessary
• Collaborate with Education Team members to plan, recruit, and facilitate retreats and auditions for Advanced Training Programs and trips
• Planning, Hiring Designers/Directors, and monitoring of production processes including all production marketing for the Zach North Education productions
• Collaborate with the marketing department to approve projects, distribute marketing materials to schools, and attend Marketing meetings as necessary
• Support other Education Department team needs as needed
• Support the Director of Youth Programming with strategic planning and program development and growth
• Represent ZACH at public events and performances in a professional manner
• Other duties as assigned

EDUCATION AND EXPERIENCE: 

• High school diploma (required)
• BA in Theater or Education (preferred)
• A specialized skill set in acting, voice, dance, choreography, technical theater, or other theatre focus strongly preferred
• 3+ years of education, theatre, or customer service experience

KNOWLEDGE, SKILLS, AND ABILITIES: 

• General knowledge of marketing strategies for specialized audiences such as children, families, and schools
• Foundational knowledge in theatre for youth 
• Proficiency in basic computer software including Microsoft and Google Suite
• Experience in attracting, interviewing, hiring, and developing staff
• Working knowledge of curriculum design and development
• Applied skills in training teachers, including but not limited to classroom pedagogy, classroom management, and supervision for a variety of ages
• Demonstrated skills in written and oral communication 
• Ability to work individually and as a team member  
• Ability to meet deadlines within a fast-paced environment
• Ability to remain calm in high pressure situations such as parent conflicts or managing large numbers of students
• Builds Collaborative Relationships
• Develops Talent and Teams
• Manages Through Processes and Systems
• Accountability for People and Budgets
• Deals with Change Effectively
• Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater
• Other duties as assigned

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

This is a campus-based, on-site role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions upon discussion with HR. 

• Ability to sit/stand at computer workstation for long periods; Perform work on computer for extended hours
• Ability to lift, push, pull or otherwise maneuver up to 30 lbs repeatedly unassisted
• Ability to work in close proximity to other coworkers in a shared office space
• Must have reliable transportation and the ability to work with a flexible schedule, including Evenings (Monday through Thursday) and Saturdays
• Ability to work in an environment where the noise level can be moderate to high

ORGANIZATIONAL RELATIONSHIPS:

Reports to: Director of Education

Supervises (if any):  North Education Coordinator, Teaching Artists 

Supports: Education Department

Peer collaboration/communicates with: Marketing, Development and Education Departments

Some of the great benefits available to Zach Employees:

• Affordable Healthcare Coverage for Full-Time Employees and their Dependents
• Employer Paid Life and AD&D insurance
• Employer Paid Short and Long-Term Disability Insurance
• 401K Matching Program
• Vacation, Sick, and Personal Time
• Paid Holidays
• Free Parking
• Tickets to Mainstage and Family Series shows and enrollment in Camps/Classes

Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.  

No phone calls, please.