Education Specialist

This is a Remote Role 

The Role:

The Education Specialist supports learners in AAPC courses primarily via email and occasionally via phone. The specialist acts as a subject matter expert (SME) in creation and revision of AAPC content and resources. 

Responsibilities:

• Support AAPC learners in Practicode, self-paced, and other online courses
  • Instruct and encourage learners by accurately answering questions via email and phone
  • Provide excellent customer service at all times; be respectful, courteous, positive, and professional
  • Manage multiple inboxes, responding to all emails within 48 hours
• Create and maintain educational content
  • Apply expertise in creating and maintaining AAPC’s content library
  • Author, update, and edit text, assessments, lectures, assessment questions, practical application activities, and presentations
• Collaborate with a team of internal and external experts
  • Positively contribute to AAPC’s well-established team of coding educators in providing industry-best training and membership experience

• High School Diploma (Bachelors preferred)
• 5 years of medical coding experience
• Teaching/training experience
• Excellent written and verbal communication a must
• Excellent Organizational skills; able to prioritize workload and complete tasks effectively
• CPC Certification required
• Commitment to accuracy; attention to detail
• Pleasant and cooperative attitude with team-oriented disposition
• Computer literacy (MS Office applications, in particular)

• Prolonged sitting at a desk and working on the computer 

• Compensation commensurate with experience
• Comprehensive benefits package including medical, dental and vision insurance
• Health Savings Account
• Generous PTO and Holiday Pay
• 401(k) retirement plan
• Remote/virtual-office consideration

AAPC is an Equal Opportunity Employer.
This company is committed to fairness and equal opportunity in our hiring practices. We do not discriminate on grounds unrelated to a candidate's ability to perform the duties of the job. Our focus is on finding the best person for each role, based on merit and fit, to ensure success both for our company and for the individual’s professional growth.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.