Job Description - Education Technical Writer


Description



Education Technical Writer

 

About CICONIX: CICONIX LLC is a Veteran Owned Small Business specializing in business advisory and technical assistance for military health programs. We value exceptional people, unwavering integrity, inclusive collaboration, and enduring impact.

 

Location(s): Joint Base San Antonio-Fort Sam Houston, TX (on-site)

 

Position Details:

  • Full-time position
  • Regular weekly hours (Work hours can be between: 0800-1700 with 0800-1430 being core work hours)
  • No calls, nights, weekends, or holidays!
  • Full benefit program, including: health, PTO, and 401k + contribution

 

Requirements:

  • Bachelor's Degree
  • 3-5 years of experience
  • Strong grammar and formatting expertise

 

 

Summary:

CICONIX is seeking an Education Technical Writer to support The Joint Trauma System (JTS) a part of the Defense Health Agency (DHA) on-site in Joint Base San Antonio-Fort Sam Houston, TX.

 

About the Role:

  • Provide Technical Writer support services to develop, edit, and maintain training-related documentation, ensuring accuracy, clarity, and compliance with Government standards.
  • Support curriculum developers, instructors, and administrators by producing course materials, reports, and technical documents in accordance with DoD and DHA requirements.
  • Prepare, edit, and publish course documentation, standard operating procedures, and user manuals in support of trauma education programs.
  • Assist subject matter experts in translating technical or clinical content into instructional text suitable for multiple audiences.
  • Maintain document version control and ensure alignment with current JTS Clinical Practice Guidelines and educational standards.
  • Coordinate with Multimedia and Curriculum teams to integrate written content into distributed learning materials.
  • Assist with development of SOPs, compliance documents, and accreditation reports.
  • Provide monthly document production reports to the Program Manager.

 

Qualifications:

  • Education:
    • Bachelor’s degree in English, Communications, Education, or Instructional Design.
  • Experience: 
    • 3 to 5 years of writing educational/technical content experience.
    • Strong ability to translate complex concepts into clear learning materials.
    • Strong grammar and formatting expertise.
    • Familiarity with LMS platforms and accessibility standards.
    • Military medical background preferred, but not required.
  • Security & Background Check: 
    • U.S. Citizenship and a successful background investigation are required.
    • Ability to obtain and maintain a government security clearance. 
  • Additional Requirements:
    • Willingness to comply with the government vaccination requirements.

 

*This position is contingent and will begin upon contract award.

 

 

CICONIX LLC is an Equal Opportunity Employer, including disability/vets. We E-Verify all employees.

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