Agency

Adult Correction

Division

Human Resources

Job Classification Title

HR Technician III (S)

Position Number

60091588

Grade

NC09

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

If you are looking for a rewarding career, please consider the EEO Intake Coordinator (HR Technician III) opportunity with the NC Department of Adult Correction. This position is part of the Human Resources Team (EEO Section) and involves working with employment discrimination, harassment, and retaliation issues related to Equal Employment Opportunity (EEO). This position serves as the Intake Coordinator for the EEO Office and will be a point of contact for technical questions and concerns from employees, supervisors, and managers regarding complaints related to allegations of employment discrimination, harassment, and retaliation and related policies and procedures. Job responsibilities of this position include, but are not limited to:

• Receiving questions from individuals seeking information regarding the filing of complaints of discrimination, harassment, and retaliation.
• Extracting data from multiple files and/or sources.
• Ascertaining the nature of information requests and assisting individuals on clear-cut matters.
• Referring complex situations that require additional oversight to HR / EEO management.
• Managing the receipt of all internal employment related discrimination complaints.
• Performing initial review and processing complaints.
• Entering and processing complaints into the Employee Relations System (ERS).
• Gathering facts necessary to make a determination regarding jurisdiction.
• Preparing and processing notification correspondence.
• Assigning cases to EEO investigators.
• Preparing initial paper case file for employment-related discrimination complaints filed by current and former employees applicable under state and federal laws.
• Gathering preliminary facts for complaints filed to determine the factual aspects of the complaint within 3 business days of receipt.
• Providing review of complaints to ascertain if the matter(s) of concern are within EEO jurisdiction and that the issues and bases are clearly defined.
• Handling sensitive situations and information while maintaining confidentiality.
• Establish and maintain effective working relationships with others.
• Expressing ideas clearly and concisely.
• Exercising good judgment in analyzing situations and making decisions within areas of responsibility.
• Learning and applying rules, procedures, and practices for various HR management activities or personnel actions.
• Creating and organizing office case files/data, and process documents.
• Retrieving and handle confidential information with tact and discretion.
• Preparing and maintain accurate reports and records.
• Operate a personal computer
• Using software including Microsoft Word and Excel.
• Communicate clearly in written and oral form
• Obtaining factual information
• Multi-tasking in a fast-paced environment.
• Communicating effectively with internal and external customers.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $41,206 -$72,113

The Posting Will Close At 11:59 P.M. the Night Before the End Date.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Documented Knowledge of North Carolina employment laws, discrimination, harassment, and retaliation EEO laws.
• Documented Knowledge of policies and/or procedures governing the filing of employment-related discrimination complaints.
• Documented Knowledge tracking employee data electronically using an HRIS (Human Resources Information System - i.e. BEACON, KRONOS, SAP, PeopleSoft, etc.) or spreadsheets or databases.

State Benefits Information:

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

Supplemental Application Information:

Application Process

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses, if applicable
• Education must be from appropriately accredited institutions.
• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
• Applicants may be subject to a criminal background check and drug screen.

If multiple applications are submitted, only the most recent application received before the closing date will be considered.

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate’s degree, typically in Human Resources or relevant field from an appropriately accredited institution and 2 years of experience required;

Or 3 years of progressive experience in Human Resources; or equivalent combination or education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Santino East

Email:

[email protected]