EHR Trainer

Who We Are

At Panorama Eyecare, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together!

The Position:

The Electronic Health Record (EHR) Trainer is responsible for developing and delivering effective training on EHR and practice management systems to both clinical and non-clinical staff. This role supports workflow optimization, ensures consistent documentation practices, and serves as a go-to resource for EHR-related issues. The ideal candidate has superuser-level experience in an EHR system (NextGen highly preferred) and a strong understanding of healthcare operations across multiple departments.

Responsibilities:

• Develop, implement, and maintain comprehensive EHR training programs tailored to the unique needs of clinical staff, front office teams, and administrative users.
• Serve as a subject matter expert on EHR functionalities, offering support, guidance, and solutions to end-users across the organization.
• Collaborate with clinical leadership, revenue cycle, and IT teams to assess training needs, align workflows, and support adoption of best practices.
• Create engaging, easy-to-follow training materials, including manuals, tip sheets, and multimedia content to support various learning styles.
• Facilitate onboarding sessions for new employees and ongoing education for current staff to ensure consistent and effective EHR usage.
• Support the implementation of new EHR modules, upgrades, and template enhancements by conducting testing, validation, and user preparation.
• Monitor training effectiveness, track user proficiency, and identify opportunities for refinement or retraining.
• Actively contribute to initiatives focused on process improvement, documentation accuracy, and cross-functional collaboration.

 Skills:

• In-depth understanding of clinical and administrative workflows in a healthcare setting, with the ability to train and support a broad range of user roles.
• Demonstrated superuser-level experience in an EHR environment, with strong proficiency in documentation, scheduling, and reporting tools.
• Proven ability to design and deliver engaging training sessions, both in-person and virtually.
• Excellent verbal and written communication skills, with a focus on clarity, professionalism, and responsiveness.
• Strong analytical and problem-solving abilities; capable of diagnosing issues and developing practical solutions.
• Adaptability to evolving systems, processes, and user needs in a dynamic healthcare environment.

Education/ Experience:

• High school diploma or GED required; Associate’s or Bachelor’s degree in Health Information Management, Healthcare Administration, Education, or a related field strongly preferred.
• 3+ years of experience in a healthcare environment with EHR superuser responsibilities.
• Superuser experience in an EHR system is required; experience with NextGen is highly preferred.
• Knowledge of HIPAA regulations, data privacy standards, and documentation compliance.
• Familiarity with adult learning principles and instructional design is a plus.

Additional Job Details:

• This is a Full-Time position.
•  Candidates must live in or near Fort Collins or Denver to be considered for this position.
•  Willingness to travel to clinic locations as needed, primarily in the Cheyenne, Fort Collins, and Denver surrounding areas.
• Compensation for this role will be $78,500- $94,900 annually based on experience/certification(s). 

The Perks:

• PTO Accruals Start at 3 Weeks
• Comprehensive Medical and Dental Insurance
• Company-Paid Optical Allowance
• Company-Paid Routine Eye Care
• Short-Term and Long-Term Disability Insurances
• Educational Allowance
• Paid Holiday Program
• 401K with Company Match

Join Our Team!

 Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care but also shape the future of our practices. Together, we are transforming the eyecare landscape. Our job postings are open for 30 days or until a qualified candidate is hired. Click "apply" now and let your passion for excellence and patient well-being shine!

EEOC:

Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.