ELearning Specialist

DIN TAI FUNG RESTAURANTS

Job Title: E-Learning Specialist

Compensation: $37.00 - $42.00 per hour

Location: Corporate Office - Arcadia, California - Hybrid (2-days in office per week)

About Us:

Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or steamed soup dumplings, each made by hand with our “Golden Ratio” of 18 folds. Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has become world-renowned for its quality, standardization, and service, and currently has over 170 locations worldwide, including 13 US locations in California, Washington, Oregon, and Nevada.

About the Role:

The E-Learning Specialist will play a key role in updating materials and tracking training compliance. This position requires a creative and organized professional with passion for learning the ability to design, deliver and assess effective training initiatives.

Job Responsibilities:

Help develop training courses either by gathering standard data or by preparing materials using established procedures, formats, and templates.

Maintain and update the current training materials and develop appropriate modifications if needed. Utilize various instructional design methodologies to create engaging and effective training content.

Contribute to reviewing existing operations in own area of work, and generate new ideas to assist in identifying continuous improvements.

Support the preparation of development materials for digital by gathering and assembling standard data and/or preparing materials using established procedures, formats, and templates.

Design own monthly schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done.

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Maintain accurate training records and databases, ensuring compliance with organizational policies and industry standards. Maintain training records in Learning Management systems, including running completion reports and following up with learners.

Key Competencies: Communicates Effectively, Manages Conflict, Ensures Accountability, Action Oriented, Drives Results, Builds Effective Teams, Values Differences, Decision Quality, Develops Talent, Plans and Aligns

Job Requirements:

Bachelor’s degree required

Experience with learning content authoring tools such as Articulate Storyline or Rise, Camtasia, Adobe, coupled with proficiency in using learning management systems (LMS) is required

Excellent interpersonal, verbal, and written communication

Must be able to work independently and/or as part of a team

High energy with a positive, servant leadership attitude

Unwavering commitment to our Mission and Values

Ability to work under pressure and meet tight deadlines

Passion for the food and beverage industry

Computer knowledge required (Google Suite/MS Office Suite)

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Salary: $37.00 - $42.00 per hour

Work Location: Hybrid. The Din Tai Fung USA Corporate Office is located in Arcadia, CA.

Benefits and Perks:

Competitive Pay & Benefits

Employer Contribution for individuals and eligible dependents' medical insurance

Dental, Vision, and Life Insurance

Health Savings Account (HSA)

Commuter Spending Accounts

401(k) Plan with company match

Employee Assistance Program

Discounts through BenefitHub

Employee Meal Discounts

Opportunities for growth; we love promoting within!

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative. Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V

Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally.

Flexible work from home options available.

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