To coordinate, implement, test, and oversee all aspects of electronic eligibility enrollment from external sources across a wide business domain.
Primary Job Responsibilities:
Schedules, monitors, and updates ongoing electronic data files.
Coordinates and executes daily EDI support activities including enrollment file processing, daily reconciliation reports, and complex problem resolution to ensure delivery of technical services and fulfillment of customer requests.
Requests, oversees, and tests programming changes to electronic data processing; consulting with clients and third-party administrators to determine and resolve electronic data reporting and system logic problems and errors.
Implements electronic data file transmissions and facilitates external user access.
Coordinates and provides ongoing training and technical support to the end user (client).
Provides on-call technical support, investigates EDI transactions, and responds with appropriate urgency when process variations are discovered.
Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.
Minimum Qualifications:
Position requires an associate’s degree in computer science, business administration, or a related field.
Experience in testing, analyzing, researching, verifying, entering, modifying, or updating/correcting data.
Previous experience processing electronic eligibility data/files preferred. Will accept any suitable combination of education, training, or experience.
Position requires knowledge of word processing, spreadsheet, and database applications; strong analytical, problem solving, and organizational skills; strong verbal and written communication skills; the ability to work independently and as part of a team; and the ability to solve problems using independent judgment.
Delta Dental of Kentucky, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, or veteran status.
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